Pokemap Go app not working? crashes or has problems?

Pokemap Go Status

Last Updated on 2016-10-21 by Yuki Sato

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Common Pokemap Go Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Pokemap Go app on iOS and Android devices. Solve all Pokemap Go app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Pokemap Go iPhone Issues and Solutions

Pokemap Go iOS app crashes, not working, errors
Pokemap Go iOS app network issues
Pokemap Go on iOS has black/white screen

Pokemap Go Android App Issues and Solutions

Pokemap Go has errors/crashing/not working
Pokemap Go server network connectivity issues
Pokemap Go has black screen

Pokemap Go iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Pokemap Go app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Pokemap Go app crashes or not working on Iphone (iOS):

Close and restart the Pokemap Go app on iPhone
Update Pokemap Go app to the Latest Version for iOS
Uninstall and reinstall Pokemap Go iPhone app
Update your iPhone to the latest iOS version

Fix Pokemap Go on iPhone unable to connect to server/internet connection issues::

To resolve Pokemap Go network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Pokemap Go black/white screen (blank screen) on iPhone:

Follow the Pokemap Go iOS app troubleshooting guide Here →

Pokemap Go Android App Issues and Solutions

Fix Pokemap Go not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Pokemap Go app issues:

Force Stop the Pokemap Go App
1. On android, goto "Settings" » click Pokemap Go app. » click "Force Stop".

Update Pokemap Go to the latest version on PlayStore

Clear Pokemap Go App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Pokemap Go app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Pokemap Go.

Fix Pokemap Go unable to contact server/ Pokemap Go internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Pokemap Go » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Pokemap Go » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Pokemap Go on android.

Solve Pokemap Go black/white screens issue on Android:

Follow the Pokemap Go android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Yuki Sato, developers of Pokemap Go.

About this app

Assistant app for Pokemon Go that tracks all Pokemons around the world.