eddrive app not working? crashes or has problems?

eddrive Status

Last Updated on 2023-05-10 by eurodata AG

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Common eddrive Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot eddrive app on iOS and Android devices. Solve all eddrive app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

eddrive iPhone Issues and Solutions

eddrive iOS app crashes, not working, errors
eddrive iOS app network issues
eddrive on iOS has black/white screen

eddrive Android App Issues and Solutions

eddrive has errors/crashing/not working
eddrive server network connectivity issues
eddrive has black screen

eddrive iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever eddrive app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix eddrive app crashes or not working on Iphone (iOS):

Close and restart the eddrive app on iPhone
Update eddrive app to the Latest Version for iOS
Uninstall and reinstall eddrive iPhone app
Update your iPhone to the latest iOS version

Fix eddrive on iPhone unable to connect to server/internet connection issues::

To resolve eddrive network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix eddrive black/white screen (blank screen) on iPhone:

Follow the eddrive iOS app troubleshooting guide Here →

eddrive Android App Issues and Solutions

Fix eddrive not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent eddrive app issues:

Force Stop the eddrive App
1. On android, goto "Settings" » click eddrive app. » click "Force Stop".

Update eddrive to the latest version on PlayStore

Clear eddrive App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "eddrive app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch eddrive.

Fix eddrive unable to contact server/ eddrive internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click eddrive » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got eddrive » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch eddrive on android.

Solve eddrive black/white screens issue on Android:

Follow the eddrive android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at eurodata AG, developers of eddrive.

About this app

Eine verschlüsselte Kopie Ihrer Daten befindet sich im zertifizierten Rechenzentrum von eurodata – nicht mal wir als Ihr Provider können diese Daten einsehen. Mit this app haben Sie alle Ihre Daten und Bilder immer dabei und halten sie auf all Ihren Endgeräten automatisch auf dem neuesten Stand. Auch der sichere Austausch mit anderen this app-Benutzern ist problemlos möglich – so wird eine optimale Zusammenarbeit von regional verteilten Teams gefördert. Ob Rechnerverlust oder Beschädigungen, jederzeit lassen sich Ihre Daten wieder herstellen. this app ist die komfortable, sichere Cloud-Lösung zum Speichern und Teilen von Dokumenten.