SFR 5G Xpérience app not working? crashes or has problems?

SFR 5G Xpérience Status

Last Updated on 2020-12-27 by SFR

I have a problem with SFR 5G Xpérience

Are you having issues? Select the issue you are having below and provide feedback to SFR 5G Xpérience.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with SFR 5G Xpérience? Report Issue

Common SFR 5G Xpérience Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SFR 5G Xpérience app on iOS and Android devices. Solve all SFR 5G Xpérience app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SFR 5G Xpérience iPhone Issues and Solutions

SFR 5G Xpérience iOS app crashes, not working, errors
SFR 5G Xpérience iOS app network issues
SFR 5G Xpérience on iOS has black/white screen

SFR 5G Xpérience Android App Issues and Solutions

SFR 5G Xpérience has errors/crashing/not working
SFR 5G Xpérience server network connectivity issues
SFR 5G Xpérience has black screen

SFR 5G Xpérience iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SFR 5G Xpérience app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SFR 5G Xpérience app crashes or not working on Iphone (iOS):

Close and restart the SFR 5G Xpérience app on iPhone
Update SFR 5G Xpérience app to the Latest Version for iOS
Uninstall and reinstall SFR 5G Xpérience iPhone app
Update your iPhone to the latest iOS version

Fix SFR 5G Xpérience on iPhone unable to connect to server/internet connection issues::

To resolve SFR 5G Xpérience network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SFR 5G Xpérience black/white screen (blank screen) on iPhone:

Follow the SFR 5G Xpérience iOS app troubleshooting guide Here →

SFR 5G Xpérience Android App Issues and Solutions

Fix SFR 5G Xpérience not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SFR 5G Xpérience app issues:

Force Stop the SFR 5G Xpérience App
1. On android, goto "Settings" » click SFR 5G Xpérience app. » click "Force Stop".

Update SFR 5G Xpérience to the latest version on PlayStore

Clear SFR 5G Xpérience App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SFR 5G Xpérience app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SFR 5G Xpérience.

Fix SFR 5G Xpérience unable to contact server/ SFR 5G Xpérience internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SFR 5G Xpérience » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SFR 5G Xpérience » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SFR 5G Xpérience on android.

Solve SFR 5G Xpérience black/white screens issue on Android:

Follow the SFR 5G Xpérience android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SFR, developers of SFR 5G Xpérience.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Opensignal Website

Privacy Policy: https://www.opensignal.com/privacypolicy

Developer: Opensignal.com

About this app

Choisissez votre caméra : Derrière les buts, en tribune, vivez le match au plus près de l’action. Grâce à la 5G de SFR, profitez de la Ligue des Champions comme si vous étiez au stade ! Plongez au cœur de l’action avec BFM TV, vivez les événements en 360 sur le plateau ou en dehors.