Contact Fetch Support

Hello! I enjoy Fetching, however, in spite of receiving Amazon orders several times each week, I rarely ever get credit for them. What’s wrong?

Can not get into my the ting please needs help

Tryed to use my points and it saids my number is on another account

I am unable to link my Chewy account ( which is under my Sewjan@redacted) account and NYX. I tried to link under the outlook and was unable to do so it won't let me. I do have a Gmail account but my points for chewy and NYX were done on my sewjan acccount I have been asking . My NYX is 15,000 and Chew 12, 368 points - I do not want to loose them . I have been sending messages on the help center

I received a new phone I got a new email but I no longer can verify my old email. It says I need to verify my email to redeem my points but I no longer have that email I need to put in my new email where do I do that at?

on my old phone i was able to get my email receipts through AOL, i've since purchased a new phone and when i try to set up the email receipts for AOL the app is telling me "AOL eReceipt connection is unanavailable Try again later" This has been going on for a couple of days. Can you help?

Just like everyone else-my complaint is similar. it’s RIDICULOUS trying to get points rightfully owed to you. I purchased the required products within the timeframe and my last receipt wasn’t counted (I received points (20 per product) for the purchase), but the app didn’t count the purchase towards the $30 total. Fetch says because I didn’t contact them within 3 days-they are unable to award me 10,000 points. I’m done as well. It’s not worth the frustration.

I redeemed points for a Visa card. I can see the card in my rewards and it says I will get an email with that card and barcode to use. I have never received an email yet and it has been 3 weeks.

I HAVE THOUSANDS OF POINTS THAT I CANNOT RETRIEVE """"NO MATTER WHO I CONTACT"""""!!!!I HAVE SPENT A LOT OF MY MONIES TO RECIEVE THE POINTS SO THAT MAY GET THE CREIDT CARDS THAT I WILL PAY $3 FOR. """HOWEVER"""" NO ONE IS HELPING ME"""""!!!!! I AM SO SO SO DISAPPOINTED IN YOUR PROGRAM!!!! I HAVE SPENT""""HPURS"""" ATTEMPTI NG TO GET ASSISTANCE - TO """NO AVAILE""" AND YOU HAVE SOME PRETTY BAD REVIEWS THAT IT APPEARS YOU DO NOT CARE!!!!

Hello, I have been trying to get my rewards from Fetch. I submitted the 50,000 points on 11-15-2023 the website said it takes 72 hours its been 2 days.

You cannot connect sarfari to fetch rewards together that very wrong I don’t wNt fetch rewards app no more I don’t need that no more thank you

I got a new phone..same number and make. Lost all my points. Had to restart another account and now can't log in. I have emailed several times for this to be corrected..no Response!!!

Hi im contacting you because i shopped at Walgreens on 5/7/21 and i purchased $32.59 worth uniler products to get the 10,000pts but when i scanned my receipt i only received a small amount of pts (i think 72) but i should have received the full 10,000. My purchased amount actually exceeded the $30.00 deal amount. Thanks in advance.....

This app is total garbage!!! Don’t waste your time!!!!☹️

most Garbage app I've ever seen it takes 50000 receipts to get 100 points and a 100 points that I cant do nothing with AndLet's say you go grocery shopping today in you put the see the next dayIt would not take it buy because it's 2 days late so you know what I don't want this headache too much of a annoying headacheI don't want to 100 points that I can buy nothing withI think it took 100000 points to get $5 Amazon cardNo way no more that's too much waste of my time to set their take pictures For all the receipt

When I hit Fetch Rewards it said I had to update it. I had over 15,000 points and then when I updated it gave me a whole new account. I lost all my points and would you to look into it and get my points back. Let me know. Thanks

At lunch I sent my friend the link to join Fetch. She never received it neither did her husband. The code in the link that I sent her is RWUQ3. She used it as she joined fetch. I never received any points and being a Sunday I read where a friend joins fetch I receive 4000 points. Could you please respond to this?

I am trying to reset my password but I am not receiving an email to reset it

I have tried MANY times to get into my account, to scan a receipt. I have changed my password MANY times and NO MATTER what all I get is a screen that says,,,,,,,,, Sorry...... Time to update! Slick new features await, so update to the latest version of Fetch Rewards now. OK. I click OK and it asks for my password and BAM!!!!!!!!!!!!!!!!!!! right back to Sorry! this is getting very frustrating. PLEASE LET ME KNOW WHAT THE PROBLEM IS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

HI, I'm trying to sign in but it says " sorry, time to update! slick new features await.... i can't seem to more forward. can someone call me at 440.382.4596 thanks.

Can not scan any receipts. It says receipt scanning is temporary unavailable. Has said this for 3 days.

Why is my account deactivated.

Cannot access my account. Message said it has been deactivated. What happened

When I first signed up I did a typo in my email address. A d instead of s. Thought I corrected. Can’t log in

I send fetch sign up to my son and nephew, they accepted my requests and joined fetch and fetch did not added my points. Why???

I would like to know why my account was deactivated. I had 38,387 points & had to get a new phone today. What was the problem?

My Email address was typed wrong so I can’t receive Email’s

Fetch said I would get 700 point if I scan a receipt I scan three different ones and one of them that Said the 700 points but I did not get my 700 points please adjust this

I am having trouble with getting my points and have had for a while. Yesterday I submitted a receipt and got 75 points for Lays and Gatorade. I corrected it and submitted 10 Kraft which WERE on the receipt. Less then 5 minutes it said it was corrected and I still only had 75 points. This has happened in the past same thing, Can someone tell me why? I probably had 20.00 and got 75 points. Thanking you in advance. Deb

I made a purchase from Walmart on December 31, 2020, I submitted my receipt several times with no positive response what is the problem with my receipt I would like an answer today or I will delete the FETCH app it is not doing me any good if you cannot validate all of my receipts.

I need to talk on the phone with a Live Person and I can’t find a Phone number, I can take a picture of my receipts and then I get my Rewards but whenever I shop online like to Walmart I push the blue E Receipts button and nothing and my Email is already connected it says and I do alot of Online Shopping that I could be getting Rewards for,thank you so much

I can't connect the correct email in order to connect to other retailers for online receipts.

I requested a rewards card for $10,00 and I do not know if you have my correct address. After hurricane Laura and Delta most of Lake Charles, Louisiana is destroyed. You intentionally do not have a telephone where your customers can call. I am no longer in Lake Charles, Louisiana. I am now in Jennings, Louisiana. I would like to know where you sent my card. Do I need to give you a negative report online, like other peop,e have done. I sent you messages before with no answer from you. Michelle Breaux.

I can not get my fetch rewards to display any rewards

I got a message that you do not recognize my device....tried sending an email for help but it will not go thru....HELP...

My account says that it does not recognize my device. It says it will send a reset to my email but the original email is no longer valid. I am not able to change it because your help line is not working. Very frustrated

Where’s my reward points can’t see them and redeen

Says it does not recognize my device this is the second time trying to reach you to fix it please fix it soon!!!

I redeemed points for a Visa card. I can see the card in my rewards and it says I will get an email with that card and barcode to use. I have never received an email yet and it has been 3 days. My daughter redeemed points the same time and for her email right away.

I keep getting error messages when trying to submit the E-receipts from Amazon. I’ve never had trouble before. It just started about a week ago and when I click on the E receipts button it gives me an error for my Amazon account. I have the correct email in there

My account was deactivated for some reason without any warning. Can you guys fix it please.

I'm no longer able to access my account. I get messages and emails sent to me from fetch I've changed my password thru the link I tried connecting thru Google and Facebook I'm kinda sad. I worked hard for those points! Please help !?!?! Melissa Ostrander

I was asked to verify my device. I declined because the device discussed was not my type of phone. Now I am locked out of my account.

Can’t Use my $25 visa gift card

can I get my account back from you I'll make Shure I don't mess up this time and be more care full I miss it and cant use it and having it will you give me a chance its a good app to have

I've been trying to contact you all to get my account because I've already learned at least a $5 gift card and now you're saying that it's deactivated so I'll lose that I guess you send me messages but you don't answer none of my messages

I tryed setting me up an account and it said that I need to contact you so my phone number could be updated