Q13 News app not working? crashes or has problems?

Q13 News Status

Last Updated on 2020-01-06 by Tribune Broadcasting Company

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Common Q13 News Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Q13 News app on iOS and Android devices. Solve all Q13 News app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Q13 News iPhone Issues and Solutions

Q13 News iOS app crashes, not working, errors
Q13 News iOS app network issues
Q13 News on iOS has black/white screen

Q13 News Android App Issues and Solutions

Q13 News has errors/crashing/not working
Q13 News server network connectivity issues
Q13 News has black screen

Q13 News iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Q13 News app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Q13 News app crashes or not working on Iphone (iOS):

Close and restart the Q13 News app on iPhone
Update Q13 News app to the Latest Version for iOS
Uninstall and reinstall Q13 News iPhone app
Update your iPhone to the latest iOS version

Fix Q13 News on iPhone unable to connect to server/internet connection issues::

To resolve Q13 News network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Q13 News black/white screen (blank screen) on iPhone:

Follow the Q13 News iOS app troubleshooting guide Here →

Q13 News Android App Issues and Solutions

Fix Q13 News not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Q13 News app issues:

Force Stop the Q13 News App
1. On android, goto "Settings" » click Q13 News app. » click "Force Stop".

Update Q13 News to the latest version on PlayStore

Clear Q13 News App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Q13 News app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Q13 News.

Fix Q13 News unable to contact server/ Q13 News internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Q13 News » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Q13 News » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Q13 News on android.

Solve Q13 News black/white screens issue on Android:

Follow the Q13 News android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tribune Broadcasting Company, developers of Q13 News.