Private Cloud Video Player app not working? crashes or has problems?

Private Cloud Video Player Status

Last Updated on 2016-11-18 by FENG XIA HAN

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Common Private Cloud Video Player Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Private Cloud Video Player app on iOS and Android devices. Solve all Private Cloud Video Player app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Private Cloud Video Player iPhone Issues and Solutions

Private Cloud Video Player iOS app crashes, not working, errors
Private Cloud Video Player iOS app network issues
Private Cloud Video Player on iOS has black/white screen

Private Cloud Video Player Android App Issues and Solutions

Private Cloud Video Player has errors/crashing/not working
Private Cloud Video Player server network connectivity issues
Private Cloud Video Player has black screen

Private Cloud Video Player iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Private Cloud Video Player app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Private Cloud Video Player app crashes or not working on Iphone (iOS):

Close and restart the Private Cloud Video Player app on iPhone
Update Private Cloud Video Player app to the Latest Version for iOS
Uninstall and reinstall Private Cloud Video Player iPhone app
Update your iPhone to the latest iOS version

Fix Private Cloud Video Player on iPhone unable to connect to server/internet connection issues::

To resolve Private Cloud Video Player network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Private Cloud Video Player black/white screen (blank screen) on iPhone:

Follow the Private Cloud Video Player iOS app troubleshooting guide Here →

Private Cloud Video Player Android App Issues and Solutions

Fix Private Cloud Video Player not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Private Cloud Video Player app issues:

Force Stop the Private Cloud Video Player App
1. On android, goto "Settings" » click Private Cloud Video Player app. » click "Force Stop".

Update Private Cloud Video Player to the latest version on PlayStore

Clear Private Cloud Video Player App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Private Cloud Video Player app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Private Cloud Video Player.

Fix Private Cloud Video Player unable to contact server/ Private Cloud Video Player internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Private Cloud Video Player » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Private Cloud Video Player » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Private Cloud Video Player on android.

Solve Private Cloud Video Player black/white screens issue on Android:

Follow the Private Cloud Video Player android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FENG XIA HAN, developers of Private Cloud Video Player.

About this app

- Supports background video playing, which is perfect for music videos.