Contact Earthquake Alert Support

Love the graphics but information sometimes arrives late or not at all. Paid the subscription to get region specific but kept getting alerts from other countries. My settings kept changing. Took several days to get an email response. I did a side by side comparison with my other go to earthquake app for Japan which was starting to act up. Erased and reloaded my other app and it started to work properly again. We had two earthquakes in two days. First earthquake, Earthquick was 30 minutes late, no sound alert, other app gave a sound alert 30 seconds before quake started. Second quake, Earthquick sent a notice the next day, other app gave a sound alert 10 seconds before quake started. Sent three emails to try and get some answers and got a reply for one email several days later, still haven’t received answers for my other two emails, been almost a week. Nice graphics but I will not use because it is not a reliable emergency source.

Got this app, since I live in an earthquake prone area of California. We finally get our first big earthquake in my area and not only does the app not register it, but it would only give me a loading error in the valuable minutes/hours after the earthquake hit. If this app can’t provide real time up to the minute alerts and shuts down as soon as a bigger earthquake happens in your area, then it’s pretty much useless for anything but reviewing earthquake info, days after the earthquake.

The app is very well designed to trigger epilepsy with the endless flashing when you first open the app. It just keeps flashing the screen bright without a rhythm. Literally just random flashes for more than minute, like it is designed to trigger epilepsy episodes on purpose. And funny enough, it crashes conveniently after you have successfully achieved your seizure, so you don’t need to worry about quitting the app. I can provide screen recording if the developers would like it.