Pocket Desk Status
Are you having issues? Select the issue you are having below and provide feedback to Pocket Desk.
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Common Pocket Desk Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Pocket Desk app on iOS and Android devices. Solve all Pocket Desk app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ALM Works, developers of Pocket Desk.
Verified email
Contact e-Mail: [email protected]
It helps service desk team members to keep track of their most urgent task and the time left to address it. - Shows the SLA status (grey - yellow - red) according to goals defined for SLA. - Tracks and shows metrics for the pinned issue, such as “Time to respond”. - Notifies you when SLA status of the pinned issue changes (so you may need to hurry). - Periodically synchronizes issue content when online. - When offline, continues to show issue information and live metrics. - Option to gather debug information for support purposes. - Pocket Desk Connector 1. - Shows basic issue content only (summary, description, comments, attachments) - does not show fields. - Need help? Need more features? ** NOTE: Requires Atlassian JIRA with JIRA Service Desk and Pocket Desk Connector add-ons installed. See below. Pocket Desk is a mobile companion for JIRA Service Desk. Let us know at support@almworks.
