Letters app not working? crashes or has problems?

Letters Status

Last Updated on 2014-08-10 by Georg Dresler

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Common Letters Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Letters app on iOS and Android devices. Solve all Letters app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Letters iPhone Issues and Solutions

Letters iOS app crashes, not working, errors
Letters iOS app network issues
Letters on iOS has black/white screen

Letters Android App Issues and Solutions

Letters has errors/crashing/not working
Letters server network connectivity issues
Letters has black screen

Letters iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Letters app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Letters app crashes or not working on Iphone (iOS):

Close and restart the Letters app on iPhone
Update Letters app to the Latest Version for iOS
Uninstall and reinstall Letters iPhone app
Update your iPhone to the latest iOS version

Fix Letters on iPhone unable to connect to server/internet connection issues::

To resolve Letters network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Letters black/white screen (blank screen) on iPhone:

Follow the Letters iOS app troubleshooting guide Here →

Letters Android App Issues and Solutions

Fix Letters not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Letters app issues:

Force Stop the Letters App
1. On android, goto "Settings" » click Letters app. » click "Force Stop".

Update Letters to the latest version on PlayStore

Clear Letters App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Letters app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Letters.

Fix Letters unable to contact server/ Letters internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Letters » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Letters » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Letters on android.

Solve Letters black/white screens issue on Android:

Follow the Letters android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Georg Dresler, developers of Letters.

About this app

Pick random characters or words from pre-defined or custom dictionaries. Ever needed a random letter or a random number for a game? Also, it looks great and has beautiful typography.