WHO Info app not working? crashes or has problems?

WHO Info Status

Last Updated on 2021-08-12 by adappt ltd

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Summary of WHO Info Problems 😠👌🔥

- Some information is not kept up to date

- News and stories section has not been updated recently

- No option to set up notifications

- App crashes for some users

- Latest articles in the news tab are from 2018

- App is difficult to use

- No mention of cost

- Some users are disappointed with the app's performance and lack of updates

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Common WHO Info Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot WHO Info app on iOS and Android devices. Solve all WHO Info app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

WHO Info iPhone Issues and Solutions

WHO Info iOS app crashes, not working, errors
WHO Info iOS app network issues
WHO Info on iOS has black/white screen

WHO Info Android App Issues and Solutions

WHO Info has errors/crashing/not working
WHO Info server network connectivity issues
WHO Info has black screen

WHO Info iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever WHO Info app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix WHO Info app crashes or not working on Iphone (iOS):

Close and restart the WHO Info app on iPhone
Update WHO Info app to the Latest Version for iOS
Uninstall and reinstall WHO Info iPhone app
Update your iPhone to the latest iOS version

Fix WHO Info on iPhone unable to connect to server/internet connection issues::

To resolve WHO Info network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix WHO Info black/white screen (blank screen) on iPhone:

Follow the WHO Info iOS app troubleshooting guide Here →

WHO Info Android App Issues and Solutions

Fix WHO Info not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent WHO Info app issues:

Force Stop the WHO Info App
1. On android, goto "Settings" » click WHO Info app. » click "Force Stop".

Update WHO Info to the latest version on PlayStore

Clear WHO Info App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "WHO Info app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch WHO Info.

Fix WHO Info unable to contact server/ WHO Info internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click WHO Info » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got WHO Info » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch WHO Info on android.

Solve WHO Info black/white screens issue on Android:

Follow the WHO Info android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at adappt ltd, developers of WHO Info.

About this app

Have the latest health information at your fingertips with the official World Health Organization Information App. WHO works worldwide to promote health, keep the world safe, and serve the vulnerable. WHOInfo displays the latest news, events, features and breaking updates on outbreaks. Our goal is to ensure that a billion more people have universal health coverage, to protect a billion more people from health emergencies, and provide a further billion people with better health and well-being.