This app for Kayako Classic users. Using the new Kayako? Search for our new app
'Kayako'. Kayako Classic for iOS lets you take your customers with you so great
customer service can continue - even out of the office. Agents and managers can
stay connected to their Kayako helpdesk and ke...
Freezes when trying to view tickets
Freezes every time I try to open ticket. IPhone 10 with OS 13-1. Barely seen red bar seems to indicate downloading but it stops at about 1/3 and totally freezes. New phone.
After the last update earlier this month the app is constantly crashing whenever you try to view the details of a ticket.
Still not working
Still won’t work. Says it can’t find my server via http. Have the address correct (I’ve been using Kayako for many years). Would love to use this app again. Please help.
Unusable under iOS 13
As others have mentioned the app crashes during attempt to view tickets list
Crashes all the time.
If you can keep this app from crashing, it is still nearly useless. Nothing but bugs. Don’t waste your money.
Not working with iPhone iOS 13.1.2
I have iPhone 11 pro iOS software 13.1.2 Application is frozen Will not open to see tickets. When are you going to update this App so it will work?? 😒
App unusable for months
Kayako has been unable to provide a working app since IOS 13 came out. App locks up and is unusable. Contacted them and repeatedly mention “a fix is coming” but no updates in over a year. Our company is looking at alternative ticketing solutions, as it’s difficult to support our customers without a working app.
Freezes and crashes when you open it now. Needs update.
Terrible app. I have to use the website on my phone since this app became useless. Really awful
Update to iOS 13 no longer works
App worked great until iOS 13. Now opening folders freezes the app.
If there were negative stars available, I would rate this app as such.
New update doesn’t work for dark mode
New update for iOS 13 doesn’t work with dark mode. Can’t see any text.
Freezes since new os update
Since the latest os update it will not let you view tickets.
Don't waste your time ...
Not supported in iOS 13 This app crashes constantly or just locks up. Macros fail to load often. Cannot search macros. Could not access knowledge base in app The app has potential but has a long long way to go. Very very disappointed
iOS 13 Kayako will crash can’t view tickets. Bummer too.
Yes. Kayako Classic is very safe to use. This is based on our NLP (Natural language processing) analysis of over 35 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.4/5 . Justuseapp Safety Score for Kayako Classic Is 45.5/100.
Yes. Kayako Classic is a totally legit app. This conclusion was arrived at by running over 35 Kayako Classic User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Kayako Classic Is 45.5/100.
Kayako Classic works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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