Contact Sales Support
Published by salesforce.com About: Social Studio puts Salesforce’s enterprise-grade social media management
capabilities at your fingertips. Plan and create compelling content campaigns
from Publish.
How to Contact Sales Customer Service/Support
Listed below are our top recommendations on how to get in contact with Salesforce Social Studio. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Salesforce Social Studio. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of salesforce.com
100% Contact Match
Developer: Salesforce.com, inc.
E-Mail: [email protected]
Website: Visit Sales Website
100% Contact Match
Developer: Salesforce.com, inc.
E-Mail: [email protected]
Website: Visit Salesforce.com, inc. Website
Reported Issues: 3 Comments
By Amirah Usanga
Useless App
I only use this app because my job requires it. Social Studio is useless. It doesn’t let you upload videos at the same size that Facebook and Instagram accepts. The app has other glitches like not being able to tag people/pages. When we I post multiple photos on Facebook it duplicates the caption for every photo. These issues have been around for year. Get it together.
By Nate 1993
Unreliable and inconsistent
Several members of my team use Social Studio for monitoring our business pages. Unfortunately, many times when one person takes action (such as hiding comments), the next persons dashboard does not indicate that this action was taken (a hidden post still appears). Overall the app is a bit clunky and not easy to use. The desktop version works well—the app, not so much.
By Social Media Maven
No push notifications for social comments
What sort of app for social monitoring doesn’t allow push notifications?! Social Studio and the app have a LONG way to go to be on par with the competition.
Have a Problem with Salesforce Social Studio? Report Issue
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Why should I report an Issue with Salesforce Social Studio?
- Pulling issues faced by users like you is a good way to draw attention of Salesforce Social Studio to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Salesforce Social Studio customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Salesforce Social Studio.
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