Gira Napoli app not working? crashes or has problems?

Gira Napoli Status

Last Updated on 2022-06-15 by LumiLab S.r.l.s

I have a problem with Gira Napoli

Are you having issues? Select the issue you are having below and provide feedback to Gira Napoli.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Gira Napoli - Public Transport? Report Issue

Common Gira Napoli Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Gira Napoli app on iOS and Android devices. Solve all Gira Napoli app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Gira Napoli iPhone Issues and Solutions

Gira Napoli iOS app crashes, not working, errors
Gira Napoli iOS app network issues
Gira Napoli on iOS has black/white screen

Gira Napoli Android App Issues and Solutions

Gira Napoli has errors/crashing/not working
Gira Napoli server network connectivity issues
Gira Napoli has black screen

Gira Napoli iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Gira Napoli app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Gira Napoli app crashes or not working on Iphone (iOS):

Close and restart the Gira Napoli app on iPhone
Update Gira Napoli app to the Latest Version for iOS
Uninstall and reinstall Gira Napoli iPhone app
Update your iPhone to the latest iOS version

Fix Gira Napoli on iPhone unable to connect to server/internet connection issues::

To resolve Gira Napoli network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Gira Napoli black/white screen (blank screen) on iPhone:

Follow the Gira Napoli iOS app troubleshooting guide Here →

Gira Napoli Android App Issues and Solutions

Fix Gira Napoli not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Gira Napoli app issues:

Force Stop the Gira Napoli App
1. On android, goto "Settings" » click Gira Napoli app. » click "Force Stop".

Update Gira Napoli to the latest version on PlayStore

Clear Gira Napoli App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Gira Napoli app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Gira Napoli.

Fix Gira Napoli unable to contact server/ Gira Napoli internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Gira Napoli » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Gira Napoli » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gira Napoli on android.

Solve Gira Napoli black/white screens issue on Android:

Follow the Gira Napoli android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LumiLab S.r.l.s, developers of Gira Napoli.

Verified email

Contact e-Mail: [email protected]

About this app

Developed in collaboration with the Federico II University of Naples, the Azienda Napoletana Mobilità (ANM) and Napolike. it was made available at no cost with an integrated service of transport information (bus, tram, metro and funiculars). Gira Napoli is an app to make easier the use of local public transport in the metropolitan area of Naples. For any feedback, idea and suggestion, please send us an email: this app@lumilab.