Max Classic Reviews

Max Classic Reviews

Published by on 2021-02-01

🏷️ About: The Max Classic mobile app is designed for small businesses to manage contacts, automate marketing, and stay connected from anywhere. It simplifies contact management, allows users to add contacts to their phone address book, capture lead sources, and trigger actions and campaigns from their mobile device. Users can also view and manage tasks, update notes, view recent orders, create new orders, and manage opportunities.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
50.5%

😎👌🔥 Positive experience
36.0%

🙄💅🫥 Neutral
13.5%

~ from Justuseapp.com NLP analysis of 48 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy and fast way to add contacts and send emails on the go

- Ability to add notes and tasks to contacts

- Can notify team members when adding a note or task



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

1.9 out of 5

Does nothing

2022-05-23

Can’t do anything functional on MaxClassic. If anything it would hinder the workload.

Immediately shuts down.

2022-06-24

On current iOS this version is not working at all on my iPhone 7plus on iOS 11.4.

[Cant see anything]

2022-07-25

MaxClassic is WORTHLESS.

I have a headache

2022-08-26

From using MaxClassic

Worst app I’ve ever tried to use

2022-09-27

This is the least user friendly app I’ve ever seen. It doesn’t pull call lists. Doesn’t sync the dashboard. Doesn’t sync contacts. It’s an entirely useless application. A CRM is meant to house contacts. What good is a CRM app that doesn’t access your contacts?

Now Infusionsoft isn’t compatible with the latest iOS update so the only option would be MaxClassic. Invest in an app developer. This one is horrible.

Upload of Contacts not working

2022-10-28

In the past I have been able to take pictures of Business Cards in MaxClassic to upload my contacts and now I keep getting Error Messages...... I have contacted Support and they told me it was bug that they would have to look into it, but I never heard back.

Exceptionally weak

2022-11-29

Incredible that this mobile app STILL hasn’t been updated worth a darn. Seriously. Errors, crashing, zero access to actual useful features that other crm apps have. If Infusionsoft wasn’t fantastic in and of itself I wouldn’t be here at all. MaxClassic is just terrible.

Not great

2022-12-30

Being in outside sales, managing opportunities is very important. Although opportunities are there, the functionality is completely broken. App closes the second you try to search for anything, and the opportunities being shown are a small fraction of what I really have. This is really just a contact viewing app.

Terrible application that makes CRM harder to use

2023-01-31

The best CRM is one that you USE! MaxClassic makes me cringe in field at the very thought of having to use it... It forces me to bring my laptop EVERYWHERE.

The major miss, is that MaxClassic only syncs ONE WAY, meaning flow goes from mobile to cloud, but doesn't pull from cloud to mobile... This ends up piling up VALUABLE leads that simply don't get to the end user. The second major issue, is PUSH NOTIFICATIONS... I can't for the life of me figure out how to enable them! What good is a CRM that does not remind you of new task or upcoming task!

I hear people whisper that the keap app is much better, but of course, I can't use that app at all

Bombs on iOS 11

2023-03-04

I just downloaded MaxClassic for the very first time today and was met with an instant error 301. Apparently it doesn't work with this version of iOS (11+). I hope they fix this quick. It's a terrible experience for a new customer.

Would be more functional is the calendar were visible

2023-04-02

Needs calendar

Don’t waste your time or money

2023-05-04

Infusionsoft or keap, or whatever they are calling themselves is NOT WORTH THE MONEY OR MENTAL BANDWIDTH.

Support is awful and the software is clunky and confusing to make it do all of the automations you want and need for your business. Keap looking elsewhere.

Useless

2023-06-04

The best we can do is a list of recent payments and add contacts? Even a simple dashboard screen that shows a daily sales/leads, etc total would make this infinitely more useful

Sync issues

2023-07-06

Desktop version and ap do not sync correctly. Missing opportunities in my ap. Have to search to find them. They should be in my pipeline in their correct stage.

Doesn’t show all of your opportunities

2023-08-06

Only shows 25 of your opportunities. I have 123 in a Stage and only have access to 25 of them.

MaxClassic is useless.

Not everything I want it to be

2023-09-07

Pros: can access contacts and add notes and tasks

Cons: every time I search for opportunities MaxClassic crashes.
When adding a note or a task you can notify other team members. This is a big bummer for me as this is the only communication my team responds to.
Can’t view tasks that are not yours. Again, our team relies on the tasks and notes to know where our projects are at.

Needs more functionality

2023-10-09

It’s nice to be able to add contacts and orders on the fly, but it would be great if I could pull reports of new contacts, daily payments received, cash forecast, etc... and be able to look email blasts/campaigns opens and bounces.

No notifications?

2023-11-09

You can't get MaxClassic to notify you when you have a new task. How simple is that? Yet they continue to do other stuff and not this. I have a task that is important to follow up on in a timely fashion, and the only way to get notified is to read the email and then use MaxClassic to tag the customer accordingly. Get your stuff together guys, your service isn't the cheapest out there. How bout you use that money to fix the basics

Good, not great

2023-12-11

It’s a mobile app for what is a pretty robust system, so there are some obvious trade offs, but overall pretty convenient!

Love this app

2024-01-11

MaxClassic is a lifesaver. I get a lot of my leads from online advertising and I need to take the name and email and get them into INFST. MaxClassic makes it fast and easy plus I can send a quick email or apply a tag while on the go.

Surprised

2024-12-16

Surprised at how great MaxClassic works after seeing it had a low rating. Looking at the bad reviews now and it seems like they are all from MaxClassic crashing... so maybe they have resolved that issue...



Is Max Classic Safe? 🤗🙏


Yes. Max Classic is very safe to use. This is based on our NLP (Natural language processing) analysis of over 48 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.9/5 . Justuseapp Safety Score for Max Classic Is 41.6/100.


Is Max Classic Legit? 💯


Yes. Max Classic is a totally legit app. This conclusion was arrived at by running over 48 Max Classic User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Max Classic Is 57.2/100..


Is Max Classic not working? 🚨


Max Classic works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Max Classic? Post a Review




Features

- Simplify contact management with search by first name, last name, or email

- Add contact information directly to phone address book with 'Save to Phone' feature

- Add, edit, or view recent contacts based on interactions

- Add contacts by taking photos of business cards

- Capture lead sources and create detailed notes for each contact

- Call, email, text, or map directions to a contact directly from their record

- Add tags to trigger actions and campaigns from mobile device

- View, complete, and create tasks on the go

- Keep contacts updated by writing and accessing notes

- View recent orders and orders for a specific contact

- Create new orders and accept payments

- View and manage opportunities

- End-User License Agreement, Privacy Policy, and Terms of Use available through links in the app.

  Customer Service/Support
Developer:
Infusionsoft