JVIM app not working? crashes or has problems?

JVIM Status

Last Updated on 2018-07-24 by Wiley Publishing

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Common JVIM Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot JVIM app on iOS and Android devices. Solve all JVIM app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

JVIM iPhone Issues and Solutions

JVIM iOS app crashes, not working, errors
JVIM iOS app network issues
JVIM on iOS has black/white screen

JVIM Android App Issues and Solutions

JVIM has errors/crashing/not working
JVIM server network connectivity issues
JVIM has black screen

JVIM iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever JVIM app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix JVIM app crashes or not working on Iphone (iOS):

Close and restart the JVIM app on iPhone
Update JVIM app to the Latest Version for iOS
Uninstall and reinstall JVIM iPhone app
Update your iPhone to the latest iOS version

Fix JVIM on iPhone unable to connect to server/internet connection issues::

To resolve JVIM network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix JVIM black/white screen (blank screen) on iPhone:

Follow the JVIM iOS app troubleshooting guide Here →

JVIM Android App Issues and Solutions

Fix JVIM not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent JVIM app issues:

Force Stop the JVIM App
1. On android, goto "Settings" » click JVIM app. » click "Force Stop".

Update JVIM to the latest version on PlayStore

Clear JVIM App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "JVIM app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch JVIM.

Fix JVIM unable to contact server/ JVIM internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click JVIM » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got JVIM » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch JVIM on android.

Solve JVIM black/white screens issue on Android:

Follow the JVIM android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wiley Publishing, developers of JVIM.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit JVIM Website

Privacy Policy: http://onlinelibrary.wiley.com/privacyPolicy

Developer: John Wiley & Sons, Inc.

About this app

The mission of the Journal of Veterinary Internal Medicine (this app) is to advance veterinary medical knowledge and improve the lives of animals by publication of authoritative scientific articles of animal diseases. this app is published bi-monthly, as the international forum for communication and discussion of the latest developments in large and small animal internal medicine, cardiology, neurology, and oncology. • Share links to relevant research and news with colleagues and friendsThe Journal of Veterinary Internal Medicine (this app) is the official Publication of the American College of Veterinary Internal Medicine (ACVIM), the European College of Veterinary Internal Medicine (ECVIM), the European College of Veterinary Neurology (ECVN), and the European College of Equine Internal Medicine (ECEIM).