Contact RoomScan Classic Support

by Joe Blow 07

I tried Wall/surface scanning, I tried camera scanning, every option and it’s junk. I took it into an empty bedroom with literally just four walls in an almost square proportion and a little open side cubby for a closet space. It couldn’t “draw” the room accurately not one time. Once it actually just drew some kind of thin rectangle and told me the entire 20’x15’ room was only about 3 square meters! The tutorials barely give you any guidance, mostly trial and error attempts teach you anything. And the “drawing” that results from the auto scan methods is lumpen, the lines aren’t straight at all they look like I could have done better scribbling on a pad of graph paper freehand. I’m glad I didn’t pay to try this app out, it was total junk. If it can’t measure a simple square room accurately then what good would it be in other more complex layouts? Those demo videos must be doctored to look professional because this app did NOT work as advertised.

by Joey Joe Joe Junior Shabadooo

The export to dxf doesn’t export the window information or placement. The rooms don’t line up properly the photos are impossible to review and they have the audacity to charge for each individual export for one single room which doesn’t include all of the photos and notes. I’ve read the reviews and they are highly skewed in their favor which makes me suspect they are mostly fake as any other professional would have the same objections we do. This is a poorly developed and overhyped piece of rubbish software. It completely wasted our time measuring a remodel when we could have used our laser level and a piece of paper and gotten an accurate plan to work from. Now we are stuck with a bunch of credits that will never be used because the plan it produced is unusable. Use this app for its novelty but DON’T BUY CREDITS as the exports are useless.

by Frequent_User_6

I really like the idea of this app. Measure a room and then create a 3d model using pictures of the actual room. Reason I can’t give it more than 2 stars right now are:
* Learning curve. Tough to figure out how things work without spending a lot of time figuring it out
* 3D picture map stops working half way through. Starts off really fast and then just stops collecting pictures and I end up with an unusable 3D model. Maybe not enough memory being allocated for the rendering of the pictures? I would rather have a full room at less resolution than 6 square feet of useless high quality floor pictures.
* Wish it was a little more accurate in measuring. I don’t expect it to ever replace my trusty laser measurer but it is sometime off by more than a foot. Also never gets room height correct.