Dogs app not working? crashes or has problems?

Dogs Status

Last Updated on 2015-10-26 by Mario Guenther-Bruns

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Common Dogs Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dogs app on iOS and Android devices. Solve all Dogs app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dogs iPhone Issues and Solutions

Dogs iOS app crashes, not working, errors
Dogs iOS app network issues
Dogs on iOS has black/white screen

Dogs Android App Issues and Solutions

Dogs has errors/crashing/not working
Dogs server network connectivity issues
Dogs has black screen

Dogs iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dogs app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dogs app crashes or not working on Iphone (iOS):

Close and restart the Dogs app on iPhone
Update Dogs app to the Latest Version for iOS
Uninstall and reinstall Dogs iPhone app
Update your iPhone to the latest iOS version

Fix Dogs on iPhone unable to connect to server/internet connection issues::

To resolve Dogs network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dogs black/white screen (blank screen) on iPhone:

Follow the Dogs iOS app troubleshooting guide Here →

Dogs Android App Issues and Solutions

Fix Dogs not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dogs app issues:

Force Stop the Dogs App
1. On android, goto "Settings" » click Dogs app. » click "Force Stop".

Update Dogs to the latest version on PlayStore

Clear Dogs App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dogs app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dogs.

Fix Dogs unable to contact server/ Dogs internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dogs » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dogs » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dogs on android.

Solve Dogs black/white screens issue on Android:

Follow the Dogs android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mario Guenther-Bruns, developers of Dogs.