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C2C Story Status

Presentation & training tool for presenting the Gospel story from Creation to
Christ's death & resurrection according to the Bible. To be used while verbally
sharing the story.

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Common C2C Story Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot C2C Story app on iOS and Android devices. Solve all C2C Story app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

C2C Story iPhone Issues and Solutions

C2C Story iOS app crashes, not working, errors
C2C Story iOS app network issues
C2C Story on iOS has black/white screen

C2C Story Android App Issues and Solutions

C2C Story has errors/crashing/not working
C2C Story server network connectivity issues
C2C Story has black screen

C2C Story iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever C2C Story app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix C2C Story app crashes or not working on Iphone (iOS):

Close and restart the C2C Story app on iPhone
Update C2C Story app to the Latest Version for iOS
Uninstall and reinstall C2C Story iPhone app
Update your iPhone to the latest iOS version

Fix C2C Story on iPhone unable to connect to server/internet connection issues::

To resolve C2C Story network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix C2C Story black/white screen (blank screen) on iPhone:

Follow the C2C Story iOS app troubleshooting guide Here →

C2C Story Android App Issues and Solutions

Fix C2C Story not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent C2C Story app issues:

Force Stop the C2C Story App
1. On android, goto "Settings" » click C2C Story app. » click "Force Stop".

Update C2C Story to the latest version on PlayStore

Clear C2C Story App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "C2C Story app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch C2C Story.

Fix C2C Story unable to contact server/ C2C Story internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click C2C Story » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got C2C Story » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch C2C Story on android.

Solve C2C Story black/white screens issue on Android:

Follow the C2C Story android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Greater Europe Mission, developers of C2C Story.

100% Contact Match

Developer: Greater Europe Mission

E-Mail: [email protected]

Website: Visit C2C Story Website

About this app

C2C Story is available in English, French, Turkish, Russian, Ukrainian, Bulgarian, Arabic, Saudi Najdi Dialect, German and Italian. Presentation & training tool for presenting the Gospel story from Creation to Christ's death & resurrection according to the Bible. To be used while verbally sharing the story. More information can be found on the website -- app. Spanish and Dutch are coming soon.