Orthodontic app not working? crashes or has problems?

Orthodontic Status

Last Updated on 2021-07-29 by Adel Abdullah

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Summary of Orthodontic Problems 😠👌🔥

- Main screen for selecting a photo does not work

- Braces do not fit on teeth properly

- App crashes upon opening

- Photo does not show up for some users

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Common Orthodontic Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Orthodontic app on iOS and Android devices. Solve all Orthodontic app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Orthodontic iPhone Issues and Solutions

Orthodontic iOS app crashes, not working, errors
Orthodontic iOS app network issues
Orthodontic on iOS has black/white screen

Orthodontic Android App Issues and Solutions

Orthodontic has errors/crashing/not working
Orthodontic server network connectivity issues
Orthodontic has black screen

Orthodontic iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Orthodontic app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Orthodontic app crashes or not working on Iphone (iOS):

Close and restart the Orthodontic app on iPhone
Update Orthodontic app to the Latest Version for iOS
Uninstall and reinstall Orthodontic iPhone app
Update your iPhone to the latest iOS version

Fix Orthodontic on iPhone unable to connect to server/internet connection issues::

To resolve Orthodontic network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Orthodontic black/white screen (blank screen) on iPhone:

Follow the Orthodontic iOS app troubleshooting guide Here →

Orthodontic Android App Issues and Solutions

Fix Orthodontic not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Orthodontic app issues:

Force Stop the Orthodontic App
1. On android, goto "Settings" » click Orthodontic app. » click "Force Stop".

Update Orthodontic to the latest version on PlayStore

Clear Orthodontic App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Orthodontic app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Orthodontic.

Fix Orthodontic unable to contact server/ Orthodontic internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Orthodontic » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Orthodontic » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Orthodontic on android.

Solve Orthodontic black/white screens issue on Android:

Follow the Orthodontic android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Adel Abdullah, developers of Orthodontic.