Lenovo Unified Workspace app not working? crashes or has problems?

Lenovo Unified Workspace Status

Last Updated on 2019-01-28 by Stoneware, Inc.

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Common Lenovo Unified Workspace Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Lenovo Unified Workspace app on iOS and Android devices. Solve all Lenovo Unified Workspace app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Lenovo Unified Workspace iPhone Issues and Solutions

Lenovo Unified Workspace iOS app crashes, not working, errors
Lenovo Unified Workspace iOS app network issues
Lenovo Unified Workspace on iOS has black/white screen

Lenovo Unified Workspace Android App Issues and Solutions

Lenovo Unified Workspace has errors/crashing/not working
Lenovo Unified Workspace server network connectivity issues
Lenovo Unified Workspace has black screen

Lenovo Unified Workspace iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Lenovo Unified Workspace app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Lenovo Unified Workspace app crashes or not working on Iphone (iOS):

Close and restart the Lenovo Unified Workspace app on iPhone
Update Lenovo Unified Workspace app to the Latest Version for iOS
Uninstall and reinstall Lenovo Unified Workspace iPhone app
Update your iPhone to the latest iOS version

Fix Lenovo Unified Workspace on iPhone unable to connect to server/internet connection issues::

To resolve Lenovo Unified Workspace network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Lenovo Unified Workspace black/white screen (blank screen) on iPhone:

Follow the Lenovo Unified Workspace iOS app troubleshooting guide Here →

Lenovo Unified Workspace Android App Issues and Solutions

Fix Lenovo Unified Workspace not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Lenovo Unified Workspace app issues:

Force Stop the Lenovo Unified Workspace App
1. On android, goto "Settings" » click Lenovo Unified Workspace app. » click "Force Stop".

Update Lenovo Unified Workspace to the latest version on PlayStore

Clear Lenovo Unified Workspace App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Lenovo Unified Workspace app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Lenovo Unified Workspace.

Fix Lenovo Unified Workspace unable to contact server/ Lenovo Unified Workspace internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Lenovo Unified Workspace » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Lenovo Unified Workspace » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Lenovo Unified Workspace on android.

Solve Lenovo Unified Workspace black/white screens issue on Android:

Follow the Lenovo Unified Workspace android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Stoneware, Inc., developers of Lenovo Unified Workspace.

About this app

The Lenovo Unified Workspace app for iOS lets you access your personal workspace to get single sign-on access to company websites, applications and shared files without a VPN. To get started you’ll need your organization’s Unified Workspace URL (for example, access. mycompany. com) and the username and password that you use. REQUIREMENTS: Your organization must be running Unified Workspace 6. 1 or higher. If you are unsure if they are running the latest version, please contact your IT support. This application was formerly known as webAgent for Stoneware (a Lenovo company) webNetwork.