Contact IBM Micromedex NeoFax Support
Company Name: Truven Health Analytics Inc.
About: Truven Health Analytics delivers unbiased information, analytic tools, benchmarks, and services to
the healthcare industry.
Headquarters: Ann Arbor, Michigan, United States.
IBM Micromedex NeoFax Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with IBM Micromedex NeoFax. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact IBM Micromedex NeoFax. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Truven Health Analytics Inc.
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Get Pricing Info for Truven Health AnalyticsContact Truven Health Analytics! Or Contact Support
Need help using Truven Health Analytics? Try their Help Center now!
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https://www.ibm.com/support/home/pages/support-guide/?product=4592217
Read 3 Customer Service Reviews 😭😔💔
No dark mode support
by Deepsoul13
App was literally updated 3 weeks ago. It’s now March 2020. Plenty of previous reviews have addressed the fact that the app fails to work with dark mode and developers have blatantly ignored them. That’s just the most recent minor issue on top of the years worth of account access issues that also haven’t been addressed. Would not recommend investing money in an app or company that clearly doesn’t care about users or usability as demonstrated by continued refusal to fix the most common and basic problems with the app.
Terrible access
by Classical Spiel
Could not get back in day after purchase. Had to write support and wait days for useful response; finally was able to access app, but same thing kept happening. Repurchased and was OK for a while, but same problem has recurred.
Cannot believe ineptitude of this publishing company ( or wherever it is), where one cannot access the purchase.
I recommend Pediatric version of Lexicomp instead.
Worst support
by Marsaj16
If you change your phone or update the app, you will have to pay again to use the app. Approached support to get help but received a lengthy email asking to install from purchased section and create new user and ID. But this will charge another subscription. Once I replied back to email, my case was closed and same reply (template) received. Worst support service received ever..
Have a Problem with IBM Micromedex NeoFax? Report Issue
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- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a IBM Micromedex NeoFax customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using IBM Micromedex NeoFax.
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