Contact IBM Micromedex NeoFax

Contact IBM Micromedex NeoFax Support

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About: IBM Micromedex NeoFax app is free to subscribers of IBM Micromedex NeoFax
online. IBM Micromedex NeoFax app is a reliable resource for on-the-go access
to evidence-based drug information to efficiently and safely manage drug therapy
for neonatal patients.



How to Contact IBM Micromedex NeoFax Customer Service/Support

IBM Micromedex NeoFax Contact Information

Listed below are our top recommendations on how to get in contact with IBM Micromedex NeoFax. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact IBM Micromedex NeoFax. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Truven Health Analytics Inc.



100% Contact Match

Developer: Mobile Micromedex

E-Mail: [email protected]

Website: Visit IBM Micromedex NeoFax Website

73.91% Contact Match

Developer: Mobile Micromedex

E-Mail: [email protected]

Website: Visit Mobile Micromedex Website



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Privacy & Terms:

https://www.ibm.com/support/home/pages/support-guide/?product=4592217




Reported Issues: 3 Comments

1.8 out of 5

By deepsoul13


No dark mode support

App was literally updated 3 weeks ago. It’s now March 2020. Plenty of previous reviews have addressed the fact that the app fails to work with dark mode and developers have blatantly ignored them. That’s just the most recent minor issue on top of the years worth of account access issues that also haven’t been addressed. Would not recommend investing money in an app or company that clearly doesn’t care about users or usability as demonstrated by continued refusal to fix the most common and basic problems with the app.



By Classical Spiel


Terrible access

Could not get back in day after purchase. Had to write support and wait days for useful response; finally was able to access app, but same thing kept happening. Repurchased and was OK for a while, but same problem has recurred. Cannot believe ineptitude of this publishing company ( or wherever it is), where one cannot access the purchase. I recommend Pediatric version of Lexicomp instead.



By Marsaj16


Worst support

If you change your phone or update the app, you will have to pay again to use the app. Approached support to get help but received a lengthy email asking to install from purchased section and create new user and ID. But this will charge another subscription. Once I replied back to email, my case was closed and same reply (template) received. Worst support service received ever..




Have a Problem with IBM Micromedex NeoFax? Report Issue

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Why should I report an Issue with IBM Micromedex NeoFax?

  1. Pulling issues faced by users like you is a good way to draw attention of IBM Micromedex NeoFax to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a IBM Micromedex NeoFax customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using IBM Micromedex NeoFax.


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