MyWorldWeather app not working? crashes or has problems?

MyWorldWeather Status

Last Updated on 2023-06-30 by Hong Kong Observatory

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Common MyWorldWeather Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MyWorldWeather app on iOS and Android devices. Solve all MyWorldWeather app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MyWorldWeather iPhone Issues and Solutions

MyWorldWeather iOS app crashes, not working, errors
MyWorldWeather iOS app network issues
MyWorldWeather on iOS has black/white screen

MyWorldWeather Android App Issues and Solutions

MyWorldWeather has errors/crashing/not working
MyWorldWeather server network connectivity issues
MyWorldWeather has black screen

MyWorldWeather iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MyWorldWeather app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MyWorldWeather app crashes or not working on Iphone (iOS):

Close and restart the MyWorldWeather app on iPhone
Update MyWorldWeather app to the Latest Version for iOS
Uninstall and reinstall MyWorldWeather iPhone app
Update your iPhone to the latest iOS version

Fix MyWorldWeather on iPhone unable to connect to server/internet connection issues::

To resolve MyWorldWeather network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MyWorldWeather black/white screen (blank screen) on iPhone:

Follow the MyWorldWeather iOS app troubleshooting guide Here →

MyWorldWeather Android App Issues and Solutions

Fix MyWorldWeather not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MyWorldWeather app issues:

Force Stop the MyWorldWeather App
1. On android, goto "Settings" » click MyWorldWeather app. » click "Force Stop".

Update MyWorldWeather to the latest version on PlayStore

Clear MyWorldWeather App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MyWorldWeather app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MyWorldWeather.

Fix MyWorldWeather unable to contact server/ MyWorldWeather internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MyWorldWeather » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MyWorldWeather » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyWorldWeather on android.

Solve MyWorldWeather black/white screens issue on Android:

Follow the MyWorldWeather android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hong Kong Observatory, developers of MyWorldWeather.

About this app

The World Weather Information Service (WWIS) website is the first and the only one global website presenting OFFICIAL weather observations, weather forecasts and climatological information for selected cities provided by National Meteorological and Hydrological Services (NMHSs) worldwide. By March 2017, WWIS provided official weather information for 2123 cities in which 1997 cities are available with forecast from 135 members while 1961 cities are available with climatological information from 169 members. WWIS aims to provide authoritative and reliable weather information of NMHSs around the world to all internet users and media. It is equipped with location-based technology to detect the location where the user is located and to provide users with official city weather forecast automatically. The WWIS website was developed and maintained by the Hong Kong Observatory (HKO) on behalf of the World Meteorological Organization (WMO). 'this app' is a mobile version of the WWIS developed for iOS platform.