Mortgage by Zillow Reviews

Mortgage by Zillow Reviews

Published by on 2018-08-08

🏷️ About: Financing a home can be complicated. We’re here to help.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
45.2%

👿🤬😠 Negative experience
35.2%

🙄💅🫥 Neutral
19.7%

~ from Justuseapp.com NLP analysis of 38,329 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Zillow can find houses, lots, and apartments for sale or rent based on your parameters.

- The app is connected with local county property sites, providing detailed property descriptions and tax payment history.

- Zillow calculator app can give you an idea of monthly payment without going to a banker.

- The app has good leads on mortgage lenders.

- It would be nice to have the app as a widget on the phone's home screen.



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Used to be GREAT, now TOTALLY USELESS!

2022-06-02

I’ve used Mortgage for a few years now, both on my iPhone and iPad. Recently all the numeric input values are not visible - loan amount, down payment, interest rate, etc., so the current version makes it totally useless to use! I’ve seen others make the same comment. Even before this change, the input screen limited seeing what you were changing. Also, does not save the interest rate I would enter from session to session, which has been very frustrating. The changes made to Mortgage over the past year made once was a great app, first only good, and now totally useless.

Good But Missing Features to Make It Great

2022-07-03

The feature set is good for an iPad app, but in order to make it a great app I want to have split-screen multitasking.

Without multi-tasking I have to switch between apps when I want to take notes in another app(which is something I do quite often). I don't want to keep switching contexts, so most of the time I just switch to the browser instead.

Keep up the good work and please add split-screen multitasking!

Need to fix glitches

2022-08-04

Mortgage used to be amazing! We used it frequently when shopping for a home. However, it now limits your field of view more every time you select an area or a number you need to edit. The numbers don’t show up at the top like they used to, and overall it is quite glitchy now. I have an iphone7 and my husband has a 7+. We both have experienced the same issues for about a year now. It is quite sad. Otherwise I would have given Mortgage 5 stars.

Almost there

2022-09-05

Overall a good straight forward tool. I would have loved for them to offer a few improvements though. 1) save your results for different properties so you can easily access and customize (you can only export to an email). 2) input your own PMI 3) improve the scale for property taxes which currently stops at 10k.

Love The Visual Simplicity

2022-10-06

I love the ease of the Zillow this app App and have never had any issues for years, until now! I can’t figure out how to report it or fix it myself.... this is the only place I can think to report the bug. Please fix it!

The numbers I key in are missing on the right hand side, you can’t see the purchase price, the downpayment percentage, or the interest rate %. I’ve updated my phone and Mortgage and even shut down my phone, deleted Mortgage and re-downloaded it. Nothing has worked.

What happened to the numbers I key in????

2022-11-07

Mortgage has been great until recently but then all the numbers I key in for the this app calculator are now gone and I have no idea what the amount, percentage rate, or anything I'm entering in.

Also the more I type in on the calculator everything drops lower and lower on my screen as I type...makes no sense and very frustrating.

I still really like Mortgage but that needs to be fixed soon or I’ll find another this app app to use.

Not terrible

2022-12-08

Mortgage ’s a little confusing to sort through at first. You can’t swipe to go back like you can on a lot of other apps. However, Mortgage runs smoothly and is a pretty good way to calculate how much home you can afford.

Fun fact: A recent study of over 10,000 millionaires found that the average self-made millionaire paid off their home in about a decade, and never refinanced thereafter. So maybe the 15-year option with no prepayment penalty is a smart move.

Great! One suggestion.

2023-01-09

Love using Mortgage. I am constantly calculating for clients and it's quick & easy but still allows me to expand detail if I want to get very specific. My one suggestion would be to add the percentage to the "down payment" line. As you slide the $ amount up and down it should show you the percentage of the down payment and the dollar amount. This will greatly help when calculating for a specific loan type/required down payment.

Great Tool.. No Issues

2023-02-10

I have been using Mortgage now for about 1 month. The only short coming is using the "slider", it's difficult to land on your exact number using it, then again maybe the slide wasn't meant to be used for all numbers. For example if I want $147,000, I can really only get as close to $145,000 using the slider, then I need to enter it manually. Not sure if there is a fix for that.

One Stop Shopping

2023-03-11

Zillow can find you House for sale/rent, lot for sale or rent an apartment. Set your parameters and you have results. On the top it is connected with local county property site. From property tax tab it will tell you complete value history and can also take you to county tax website directly for that particular property. Where you can see real detailed property description and tax payments history. Zillow calculator app can give you idea of monthly payment without going to banker. If you request for finance the house, someone may call within reasonable time. Zillow made the house buying so easy.

Loving this App

2023-04-12

I love Zillow app the best because it provides everything you need when looking for a home. I especially like the ‘street view’ because I am able to see how it would like driving up to a potential home and that in itself is a decision maker or breaker.

Zillow Board of Directors

2023-05-13

I would like to ask a question as to why the Zestimate number, house value ranges, etc., shows changing numbers online before an appraisal is submitted? Why do these numbers fluctuate? Why do the numbers not remain the same until the house has been appraised and ready to close.

Even if the appraiser doesn’t view this site. I believe anyone viewing the Zillow info chart online may believe that those numberm are accurate & reached by qualified licensed person?

The features of the app are nice, only if it works as it was intended to...

2023-06-14

So I open Mortgage to calculate my potential this app payment but the price, down payment, and interest rate numbers are not showing up. The slider bar works but you do not see what numbers are being calculated. This but should be fixed ASAP!

Does the job

2023-07-15

I'm a real estate investor that just wants a quick answer to basic finance questions. This program provides exactly the info I'm looking for in an easy to use and understand format. Changes to check out different scenarios are easy to make. Exactly what I need in my business.

User selected fields are missing amounts

2023-08-16

It’s near impossible to use the payment calculator because many of the fields are missing the amounts that have been selected. For example: Home price, interest rate %, property tax amount, home owners insurance amount.

While the total monthly amount is displayed at the top Poe chart these individual amounts need to be added with their selection section. Thanks!

US Bank Mortgage Lender

2023-09-17

I want thank Zillow for this this app app. I just purchased a home and found US Bank. The experience was outstanding. My US Bank this app loan executive Denny Bennett was outstanding. He was able to execute the this app and close within 30 days. He was extremely communicative throughout the process! Thank you Zillow and US Bank.

Easy to use!

2023-10-18

I think this is a great app. I feel like the accuracy was very close for an estimate. It's the easiest calculator I've used. I highly recommend! I love the affordability calculator because most banks won't give you that information. It is especially great if you are trying to determine how much you can spend on upgrades in a new home, or building a new home, so you can stay in a comfortable budget.

Has some bugs.

2023-11-19

I really enjoy Mortgage . I find that it has some bugs, which are aggravating. It is difficult to change an entry when you make a mistake on the home affordability calculator. The screen is covered sometimes by what is supposed to be the final number that you can afford. What this does is block the top of the screen to where you can’t see what you are inputting. Very frustrating. I tend to give up. The idea behind it is great. Just would like for it to function as Intended.

great app!

2023-12-20

this is a great app! I have used it in recent home purchases and actually had good leads on good this app lenders. It would be nice to have this as a "widget" on my phone such that it would come up with other widgets at the home screen, like the Stocks app and news, etc. It would be nice to see a graph of what the this app rates are doing on a day-to-day or weekly/monthly basis. wouldn't that be great? I don't see how to enable that right now. it shows Zillow real estate on the list of apps but not Zillow this app.
"Zillow is your friend," I always say.

What happen?

2024-01-21

I don’t know what happened in this last update. However, now you cannot see any numbers except for what is in the circle. Even in the circle it doesn’t show interest rate, purchase price or any variables. I loved Mortgage. It gave me great experience and understanding of the buying market. Now, it’s just a bad app. The iPad & iPhone doesn’t work anymore. No update for iOS 11.

Best place to shop for mortgage rate

2024-11-15

I did use Zillow in three type. Two for purchase and one for refinance and both time got the lowest rates. Always get pre approve here but recheck my rate 30 days before closing to confirm I had the best rate. I will always recommend this option for anyone

App was great but.....it changed

2024-11-15

Does not show price or numerical values when set in number or percentage modes.
As a Real Estate Broker, I used Mortgage almost everyday. One day it completely changed. Now it no longer shows either percentage or numerical values when inputting numbers.

Too bad as I was very fast at using it.



Is Mortgage Safe? 🤗🙏


Yes. Mortgage by Zillow is very safe to use. This is based on our NLP (Natural language processing) analysis of over 38,329 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Mortgage Is 56.2/100.


Is Mortgage Legit? 💯


Yes. Mortgage by Zillow is a totally legit app. This conclusion was arrived at by running over 38,329 Mortgage by Zillow User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Mortgage Is 80.7/100..


Is Mortgage by Zillow not working? 🚨


Mortgage by Zillow works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Mortgage by Zillow? Post a Review




Features

Use Zillow calculators to find out what you can afford, and gain control of the home-finance process with live, customized mortgage rates from multiple lenders, all in one place.

• Compare mortgage rates, APRs, fees, monthly payments, loan lengths and more with customized quotes from 100+ lenders.

Find a local lender in minutes who can help you get pre-qualified for a mortgage, and show sellers that you’re a serious and credible buyer.

Remember, it’s best to talk to at least three different lenders when shopping for a mortgage to find the right loan for you.

• HARP quoting provides custom refinance rates for homeowners who are upside down on their mortgage.

• Get real-time mortgage rates based on your location and loan requirements.

Our app makes it easy to reach a local lender, whether you’re looking to purchase or refinance a home.

•Find a local lender to discuss your loan options and help you get pre-qualified to buy a home.

• Rate history makes it easy to come back and compare past rates with current quotes.

• Compare the latest refinance rates to see if you can lower your interest rate.

• Estimate your monthly mortgage payment with our mortgage payment calculator.

• Refinance calculator estimates your breakeven point and shows money savings over time.

• Find out how much you can afford to spend on a new home with our home affordability calculator.

• Find a HELOC lender to see if you can tap into your home equity.

  Customer Service/Support
Developer:
Zillow.com