Contact HYPERDIA Support
Published by Hitachi Systems, Ltd. About: HYPERDIA is a train timetable application that allows you to search using
natural language spoken queries in either English or Japanese. For example, try
a query like "Narita Airport to Shibuya station, last train.
How to Contact HYPERDIA Customer Service/Support
Listed below are our top recommendations on how to get in contact with HYPERDIA by VOICE. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HYPERDIA by VOICE. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Developer: Hitachi Systems, Ltd.
E-Mail: [email protected]
Website: Visit HYPERDIA Website
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Reported Issues: 3 Comments
By Vlad S2
Crash When You Use In App Purchase
It’s an ok, but not great app for train travel in Japan. Some of the app’s suggested routings can add hours to a trip (one JR rep kept asking why I was willing to add two extra hours to a trip to Aomori-Shi by following the app’s recommended itinerary). Biggest problem came at the end of the free use period. I tried to purchase an extra month using the in-app purchase mechanism. This failed, so now when I try to use the app, I get an endlessly spinning wheel that says connecting, but it never connected. Still got charged the $2.99 of course. It’s a failure.
By AJF III
What happened???
This app was great up until a couple weeks ago. All of the train times now list minutes for some reason. Matching up the train times made travel for me (non Japanese speaker/reader) so much easier. Please fix this the minutes don’t help anything! Edit: just noticed another issue. They removed what platforms you arrive and depart from. This is a useful piece of information for long trips. Please fix this!
By Tommy31314
Great app that is now worthless
This was a great app until a few days ago. It showed the times of departures for the trains which was extremely useful. I used the app all the time. Not it just displays minutes that don’t even seem to connect to the train schedules. I don’t know why thy would make this change. Now I have to look for a new app to use.
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- Pulling issues faced by users like you is a good way to draw attention of HYPERDIA by VOICE to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HYPERDIA by VOICE customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HYPERDIA by VOICE.
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