Contact 优酷视频 星落凝成糖 全网独播 Support
Published by Youku.com Inc. on 2023-02-23 About: 【精品内容，尽在优酷】
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How to Contact 优酷视频 星落凝成糖 全网独播 Customer Service/Support
Listed below are our top recommendations on how to get in contact with 优酷视频-星落凝成糖 全网独播. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact 优酷视频-星落凝成糖 全网独播. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Youku.com Inc.
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Developer: Youku
E-Mail: [email protected]
Website: Visit 优酷视频 星落凝成糖 全网独播 Website
Privacy & Terms:
https://www.apple.com.cn/legal/internet-services/itunes/cn/terms.html
Reported Issues: 3 Comments
By 白-0999
Charged for nothing
I have the strong feeling that Youku was not prepared for international market. What happened to me is, I was about to download some videos for an upcoming long trip. So, I bought VIP through my Apple ID yet nothing happened. I had to get on that flight anyway, so I bought it again with a different ID and contacted the customer service immediately for the first purchase. Let’s take a step back, if my first transaction is successful, I would never need the second one right? Here the loop begins, “we only see one transaction from our end can u show the proof of ur two purchases?” Receipts sent. “Based on our records, we only see one transaction, and we are looking for a receipt like this” then I see a receipt in EXACTLY Alipay format. I asked, didn’t I already give you everything I received from Apple? “We are looking for receipts look like this” OK, VISA can never provide a Alipay receipt. Seems you guys can only deal with cases within your own network. Look , it’s Christmas and I don’t want to bring any unhappiness, but it’s a business you guys are running right now.
By Eric4xl
Subscribed VIP and didn’t work at all
Subscribed VIP membership and paid the dues for watching a live speech only available on Youku, and all I got was NOTHING. They even notice me that “ the live speech got lost on its way here”, lost how? Was that a joke? You charged my money and had not provide your service, was that fun? Stay away guys!
By Yayayayay8888
Can u bring back 3.0?
Without 3.0 speed, i found no love with this app. U got no idea how slow these episodes go and how slow these people talk, i just cannot help keep going forward manually.
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