News app not working? crashes or has problems?

News Status

Published by The Miami Herald

Attention Heat fans, this is the MUST-HAVE app for you! Follow the Miami Heat
through their basketball seasons with exclusive 24/7 coverage from the Miami
Herald. Access the latest Heat stories anytime, anywhere.

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Common News Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot News app on iOS and Android devices. Solve all News app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

News iPhone Issues and Solutions

News iOS app crashes, not working, errors
News iOS app network issues
News on iOS has black/white screen

News Android App Issues and Solutions

News has errors/crashing/not working
News server network connectivity issues
News has black screen

News iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever News app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix News app crashes or not working on Iphone (iOS):

Close and restart the News app on iPhone
Update News app to the Latest Version for iOS
Uninstall and reinstall News iPhone app
Update your iPhone to the latest iOS version

Fix News on iPhone unable to connect to server/internet connection issues::

To resolve News network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix News black/white screen (blank screen) on iPhone:

Follow the News iOS app troubleshooting guide Here →

News Android App Issues and Solutions

Fix News not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent News app issues:

Force Stop the News App
1. On android, goto "Settings" » click News app. » click "Force Stop".

Update News to the latest version on PlayStore

Clear News App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "News app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch News.

Fix News unable to contact server/ News internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click News » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got News » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch News on android.

Solve News black/white screens issue on Android:

Follow the News android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Miami Herald, developers of News.

21.05% Contact Match

Developer: McClatchy

E-Mail: [email protected]

Website: Visit News Website

About this app

Follow the Miami Heat through their basketball seasons with exclusive 24/7 coverage from the Miami Herald. - Miami Herald's ""On the Beat"" blog. Attention Heat fans, this is the MUST-HAVE app for you! Read and comment on exclusive reports, analysis, insider information and opinion. - Commentary from Miami Herald columnists Israel Gutierrez, Dan Le Batard, and Greg Cote. - Exclusive daily beat coverage of the team from Miami Herald Sports reporters. - Photo reports: Relive the game action with in-depth photo galleries and exclusive Miami Herald photo coverage. - Fan chat: Voice your opinion and connect with other Heat fans in an exclusive chat room available only on the application. - Wikipedia: Tons of information on the team and its history accessed via Wikipedia.