Contact Hurricane Tracker Support
Company Name: EZ Apps, Inc.
About: EZ-Robot is an edtech solution that supports teaching and inspires learning.
Headquarters: Calgary, Alberta, Canada.
Hurricane Tracker Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Hurricane Tracker. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Hurricane Tracker. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of EZ Apps, Inc.
Verified email
Contact e-Mail: [email protected]
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Read 3 Customer Service Reviews 😭😔💔
Save Image
by Bluesnafu7
Loved this app & it was so very helpful last year during hurricane season (I live in Florida). TS Arthur is now out there so checked the app for the first time this season. They have taken away the ability to save images/gifs which I do all the time & used to be able to do. The saddest part about the whole thing is the images are not even theirs to protect as they belong to the National Hurricane Center (NHC). I can go right now to the NHC website & save the exact same images from there as they permit saving. I just liked using the app. I upgraded my iPhone from an 8 to an iPhone 11 Pro shortly after it came out & it seems maybe that’s when things changed & the ability to save images was removed. I wanted to send an email to the App owner/developer to let them know as maybe this was inadvertent (& maybe it has something to do with the new iPhone) but there’s no way to contact them (other than twitter which I don’t know how to do) so my only option is to leave this review.
PLEASE FIX THE ABILITY TO SAVE IMAGES
If that is done, I will immediately come back & update this review. Until then I will no longer be using this app and will be getting my TS/hurricane information from the NHC which of course is FREE!!
Don’t use if you live in the pacific
by Kawaboarder
This app used to be my go to for tracking storms in the east pacific for a couple years Getting warning of approaching storms is important for those of us living in Hawaii. Unfortunately this app seems to have stopped working for us here. I have not been able to get accurate info about the eastern pacific for a very long time. The app is currently saying there are no storms to track in the eastern pacific. This is despite the fact that there are literally 2 storms in the eastern pacific, one of which is a category 4 hurricane, clearly visible in all the maps provided by the app. I am not able to get any info or see the forecast track for either of these storms. What good is this app if it doesn’t provide an early warning or display accurate, up to date information?
Could be great... but
by Baja Pilot 2:)
I don’t think anyone actively monitors this app and it’s source data any longer. All of the functionality is there for it to be a great app. And it does work great as my go to but only after the hurricane is bearing down on us in Baja.
I have sent messages into the designer about why it always says “No Active East Pacific Tropical Systems” when there is clearly a tropical storm forming (listed as TS Elsewhere, not my laymen opinion).
I have gotten no responses to this question from the designer and this is a consistent pattern.
TSs are not noted or researchable through the app until it’s is a Hurricane less then 500nm from landfall.
Would love to see the improvements!!
Have a Problem with Hurricane Tracker? Report Issue
Why should I report an Issue with Hurricane Tracker?
- Pulling issues faced by users like you is a good way to draw attention of Hurricane Tracker to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Hurricane Tracker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hurricane Tracker.
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