Contact Digital Comics Reader 4 All Support

I don’t remember when I downloaded this app on my iPad but when I upgraded to iPadOS 15, I started testing the apps on my device. I discovered this app, then tried to sign up when it was apparent that one needs an account to use it. The agreement presented to me couldn’t be read because the text in it was white text on a white background. Anyway I hit the “Agree” button and proceeded to sign up. Surprise, surprise, I couldn’t see anything because this time the text/prompts/text entry fields were all black text on a black background. So I consider this a joke or a quirk of iPadOS that the developer hasn’t seen yet. I changed my display appearance from dark to light but that made no difference. I went to its Settings and saw that the copyright was from 2014 and the app version is 8.2.11 build 1907. Maybe it was written for an old iOS and hasn’t been revisited since 2014. Oh well, you get what you pay for…zilch.

You’ve got customers that purchased items from your service and all we want to do is to actually read what we’ve given you money to read. Your app requires constantly having to log in. Thumbs nails are invisible. Most of the time the books themselves don’t open. Do you have any intention of fixing your or do you have zero shame and are content to have taken our money and rip us off. UPDATE: as per request of the developer I’ve tried the app again. It worked for the first item I downloaded for a while and then made me login again for every thing I’ve downloaded. So basically it still doesn’t work. Let us know if you ever actually fix this app.

My first problem was the thumbnails disappearing in the "my comics" section. This appears to have improved. Now I can see my thumbnails. I have a new and arguably worse problem now. Every time I click on one of the comics I downloaded from the cloud to my iPad, it prompts me to log in, even though I am logged in already. After I log in again, it just keeps prompting me to log in again. I have to remove the app, and reload it, every day I want to read a comic. I badly want my hundreds of dollars worth of in-app purchases to be transferable to the Comixology or D.C. app platform.