Mark Tuan Status

Last Updated on 2022-10-20 by 23/7 Global Inc.

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Common Mark Tuan Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mark Tuan app on iOS and Android devices. Solve all Mark Tuan app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mark Tuan iPhone Issues and Solutions

Mark Tuan iOS app crashes, not working, errors
Mark Tuan iOS app network issues
Mark Tuan on iOS has black/white screen

Mark Tuan Android App Issues and Solutions

Mark Tuan has errors/crashing/not working
Mark Tuan server network connectivity issues
Mark Tuan has black screen

Mark Tuan iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mark Tuan app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mark Tuan app crashes or not working on Iphone (iOS):

Close and restart the Mark Tuan app on iPhone
Update Mark Tuan app to the Latest Version for iOS
Uninstall and reinstall Mark Tuan iPhone app
Update your iPhone to the latest iOS version

Fix Mark Tuan on iPhone unable to connect to server/internet connection issues::

To resolve Mark Tuan network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mark Tuan black/white screen (blank screen) on iPhone:

Follow the Mark Tuan iOS app troubleshooting guide Here →

Mark Tuan Android App Issues and Solutions

Fix Mark Tuan not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mark Tuan app issues:

Force Stop the Mark Tuan App
1. On android, goto "Settings" » click Mark Tuan app. » click "Force Stop".

Update Mark Tuan to the latest version on PlayStore

Clear Mark Tuan App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mark Tuan app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mark Tuan.

Fix Mark Tuan unable to contact server/ Mark Tuan internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mark Tuan » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mark Tuan » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mark Tuan on android.

Solve Mark Tuan black/white screens issue on Android:

Follow the Mark Tuan android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 23/7 Global Inc., developers of Mark Tuan.

About this app

The official Mark Tuan App! Download now for access to exclusive behind the scenes, tour dates, message boards, push notifications, and more.