Scan Product app not working? crashes or has problems?

Scan Product Status

Last Updated on 2023-11-20 by Jok Entertainers Inc.

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Common Scan Product Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scan Product app on iOS and Android devices. Solve all Scan Product app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scan Product iPhone Issues and Solutions

Scan Product iOS app crashes, not working, errors
Scan Product iOS app network issues
Scan Product on iOS has black/white screen

Scan Product Android App Issues and Solutions

Scan Product has errors/crashing/not working
Scan Product server network connectivity issues
Scan Product has black screen

Scan Product iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scan Product app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scan Product app crashes or not working on Iphone (iOS):

Close and restart the Scan Product app on iPhone
Update Scan Product app to the Latest Version for iOS
Uninstall and reinstall Scan Product iPhone app
Update your iPhone to the latest iOS version

Fix Scan Product on iPhone unable to connect to server/internet connection issues::

To resolve Scan Product network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scan Product black/white screen (blank screen) on iPhone:

Follow the Scan Product iOS app troubleshooting guide Here →

Scan Product Android App Issues and Solutions

Fix Scan Product not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scan Product app issues:

Force Stop the Scan Product App
1. On android, goto "Settings" » click Scan Product app. » click "Force Stop".

Update Scan Product to the latest version on PlayStore

Clear Scan Product App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scan Product app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scan Product.

Fix Scan Product unable to contact server/ Scan Product internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scan Product » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scan Product » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scan Product on android.

Solve Scan Product black/white screens issue on Android:

Follow the Scan Product android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jok Entertainers Inc., developers of Scan Product.

About this app

Support local products and help your country's economy. Scan Products to learn more about the Manufacturer Country. App will help to find out the the Manufacturer Country by scanning the product barcode.