Loftie Connect Status

Last Updated on 2022-04-17 by Loftie, Inc.

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Common Loftie Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Loftie Connect app on iOS and Android devices. Solve all Loftie Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Loftie Connect iPhone Issues and Solutions

Loftie Connect iOS app crashes, not working, errors
Loftie Connect iOS app network issues
Loftie Connect on iOS has black/white screen

Loftie Connect Android App Issues and Solutions

Loftie Connect has errors/crashing/not working
Loftie Connect server network connectivity issues
Loftie Connect has black screen

Loftie Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Loftie Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Loftie Connect app crashes or not working on Iphone (iOS):

Close and restart the Loftie Connect app on iPhone
Update Loftie Connect app to the Latest Version for iOS
Uninstall and reinstall Loftie Connect iPhone app
Update your iPhone to the latest iOS version

Fix Loftie Connect on iPhone unable to connect to server/internet connection issues::

To resolve Loftie Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Loftie Connect black/white screen (blank screen) on iPhone:

Follow the Loftie Connect iOS app troubleshooting guide Here →

Loftie Connect Android App Issues and Solutions

Fix Loftie Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Loftie Connect app issues:

Force Stop the Loftie Connect App
1. On android, goto "Settings" » click Loftie Connect app. » click "Force Stop".

Update Loftie Connect to the latest version on PlayStore

Clear Loftie Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Loftie Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Loftie Connect.

Fix Loftie Connect unable to contact server/ Loftie Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Loftie Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Loftie Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Loftie Connect on android.

Solve Loftie Connect black/white screens issue on Android:

Follow the Loftie Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Loftie, Inc., developers of Loftie Connect.

About this app

The Loftie Connect app is available to connect multiple Loftie Clocks at once through sharing a Network Name and Network Password.