Company Name: iHealth Labs Inc.
About: iHealth COVID-19 Antigen Rapid Test is the simplest way to detect SARS-CoV-2
nucleocapsid protein antigen. It's an FDA EUA Authorized OTC product that
supports you to do COVID-19 self-testing at home.
Listed below are our top recommendations on how to get in contact with iHealth COVID-19 Test. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact iHealth COVID-19 Test. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
E-Mail: [email protected]
Website: 🌍 Visit iHealth Test Website
Privacy Policy: https://cdn.ihealthlabs.com/policy/iHealth-Privacy-Policy.html
Developer: iHealth Labs, Inc.
52.38% Contact Match
Developer: iHealth Labs, Inc.
E-Mail: [email protected]
Website: 🌍 Visit iHealth MyVitals Website
by MommaT112233
You go on the website to schedule an appointment. The link doesn’t work to check appointment availability, but the link works to take your money. Then, they direct you here to download the app, but it is only for the self test at home. I used Chrome, followed the instructions, but there is no way to check available slots until you pay. The tests are also made in China and the help desk is only open M-F 8:30-5 so you are screwed if you need help on the weekend. In Europe, I can walk 3 minutes to a Covid test trailer, pay 20€ and have results printed and/or emailed to me by the time I get home. Tell me again how great capitalism is. It’s great for big tech, big government and big pharma.
by Call Me Anything, Am Annoyed
My package did not have a sealed separate solution with to add to the not empty tube so the directions were frustrating. When I went to the app to set the timer, I had to go through the directions of someone telling me what to do BEFORE I could set the timer. I did it without the app anyway and will be deleting the app forthwith.
The English language skills of the writers of the directions made clear that English was not their primary language. How aggravating it was to stick the thing up my nose and do all the junk only to discover this test was made in China. How many problems have they had making tests?
Not happy.
by MsMarMarOhOh
Went to add vaccination record and it doesn’t indicate which dose it’s recording. Went back to correct the dates and it won’t save it. Glitch within the app. Exited the app and went back on and it’s the same thing. Recording my vaccination record for both doses as todays date which is incorrect. Called in to get them to correct it and was told they cannot do anything other than pass a note to the development team for them to update the app. They instructed me to check back at a later time if there’s an app update. Useless. I wanted to use this for traveling purposes but it’s a broken app.
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