Contact Tales Support
Company Name: Tales, Inc.
About: Tales is an immersive and interactive storytelling platform with over 20,000
published authors, game writers, and screenwriters from around the world. We
know the best fiction is written for fiction lovers, by fiction lovers, and that
great stories transcend all demographics.
Tales Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Tales: Choose Your Own Story. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Tales: Choose Your Own Story. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tales, Inc.
Privacy & Terms:
https://twitter.com/talesfiction/
https://instagram.com/talesfiction/
https://www.facebook.com/talesfiction/
http://talescreator.com/terms-of-service
http://talescreator.com/privacy-policy
Read 3 Customer Service Reviews 😭😔💔
Unfinished Stories and Glitches
by BeanNickyBarnes
I want to like this app, but there are a lot of glitches. The progression resets on its own. Also, if you choose to re-read a chapter, your purchases aren’t saved! You’re expected to purchase them again! There are a lot of good stories, but they’re NEVER updated, or finished. You’re left in limbo waiting for a conclusion. There should be some type of contract with the authors who post their books on the app. If they don’t provide chapters in a certain amount of time, their work should be removed from the platform. We should also have weekly releases from at least SOME of the books. I will never spend money on the app as it is now. It’s insane to me that a subscription is even offered, because it will be a total waste of money. You would be subscribing to getting bits and pieces of stories. The subscription shouldn’t be offered until you guys have some structure.
Needs Updating
by Sarahx3Isaiah24
The app itself can be interesting, but the stories rarely get updated. For instance, I have been waiting for the “Save the Queen” story about Anne Boleyn to update with new chapters/be finished for over two years and nothing. It’s like that with the majority of the stories on this app. This isn’t even the first time this app has been released. It was released before, never updated and then re-released as a separate app with the same name. I have both versions on my phone. I don’t even fully understand why they re-release the app separately when there is no difference between it and the previous one. Why not just update the stories on the previous one? This is such a cash grab. Why would anyone pay for stories that are not completed and the developers have no intention of completing?
No saves or customer support
by Jendaaaah
These stories would be great if your progress ever saved properly. Pretty upset that I have spent so much on diamond choices that no longer show up in stories that I had previously read (my progress doesn’t show up for most either) the stories that DO show my progress won’t open. I paid $80 for a years subscription and my account has saved 0 progress and can’t open stories I had previously started and customer support is ignoring me, soooo it’s a scam. It’s sad too, because the writers are talented. You are better off with Choice of Games or Delight Games since those apps actually work and the customer support doesn’t ignore you.
Have a Problem with Tales: Choose Your Own Story? Report Issue
Why should I report an Issue with Tales: Choose Your Own Story?
- Pulling issues faced by users like you is a good way to draw attention of Tales: Choose Your Own Story to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Tales: Choose Your Own Story customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tales: Choose Your Own Story.
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