Holy Family app not working? crashes or has problems?

Holy Family Status

Last Updated on 2023-04-27 by Church of the Holy Family (NJ)

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Common Holy Family Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Holy Family app on iOS and Android devices. Solve all Holy Family app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Holy Family iPhone Issues and Solutions

Holy Family iOS app crashes, not working, errors
Holy Family iOS app network issues
Holy Family on iOS has black/white screen

Holy Family Android App Issues and Solutions

Holy Family has errors/crashing/not working
Holy Family server network connectivity issues
Holy Family has black screen

Holy Family iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Holy Family app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Holy Family app crashes or not working on Iphone (iOS):

Close and restart the Holy Family app on iPhone
Update Holy Family app to the Latest Version for iOS
Uninstall and reinstall Holy Family iPhone app
Update your iPhone to the latest iOS version

Fix Holy Family on iPhone unable to connect to server/internet connection issues::

To resolve Holy Family network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Holy Family black/white screen (blank screen) on iPhone:

Follow the Holy Family iOS app troubleshooting guide Here →

Holy Family Android App Issues and Solutions

Fix Holy Family not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Holy Family app issues:

Force Stop the Holy Family App
1. On android, goto "Settings" » click Holy Family app. » click "Force Stop".

Update Holy Family to the latest version on PlayStore

Clear Holy Family App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Holy Family app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Holy Family.

Fix Holy Family unable to contact server/ Holy Family internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Holy Family » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Holy Family » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Holy Family on android.

Solve Holy Family black/white screens issue on Android:

Follow the Holy Family android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Church of the Holy Family (NJ), developers of Holy Family.