🏷️ About: The Truist Commercial mobile app is designed for Truist commercial and corporate clients who have services available through Truist Commercial Online and Truist Digital Treasury. The app allows users to access deposit account transactions and balances, approve payments and transfers, and receive notifications about items requiring attention.
- Easy to use for viewing account activity and approving transactions
- Able to sign in on web
by Stuart779
I can sign in on web but not in app. On the web I can’t pay bills because it says I have cross site tracking clickers but I have them all turned off. Considering the years it took to go through, I had hoped that Suntrust’s digital services would improve with the merger but they just put the ugliest purple lipstick all over the existing app and website. I had hoped their retail services would improve but instead they shut down a ton of branches, and make it harder to in person bank. Sure there would be overlap and branches would be closed but instead of closing half it seems like the closed 80%. Have been with suntrust and since 1986 so have a long history with them and used to love the customer service. I understand that advances in technology change the way we bank, but if customer service is gone and personal branches are gone, it leaves TruistCommercial . This might be an optimal time to go switch over to the monolithic red and blue who have incredible digital and still a lot of branches. Just hate doing it.
by Bullyman23
Suntrust users switched over to Truist on Monday 2/21. Five days later and STILL won’t allow me to sign into commercial app like everyone else says, even though I can sign into web site with no issues. Customer service acts surprised that this is an issue, as if.
This transition has been going on for a year or so, and this is the way the rollout goes? Time to switch banks.
by MIAMI12334
Can’t sign on someone help! This did not happen with Suntrust ..
by Trale7
Terrible! It’s been days and still can’t get on my account!!!
by Bhuiyan@
App doesn’t work to sing in. Customer service is terrible!
by Dana_Cook
Unable to sign into my commercial accounts.
by @:$ Cuklaj
Probably should get it right before rolling it out. Can login to website with login and pass but new app doesn’t recognize any of it.
by Heffe909
This is ridiculous you guys should update app way before merger even happened… lazy to say the least can’t even use app to sign in
by Sonofalton
Unable to sign in to business account. When will this be fixed?
by Allypoi
The transition from SunTrust to Truist has been horrible. I can no longer easily access my accounts through mobile banking. Go back to the old SunTrust apps that actually worked!!!
by Jimmithong
I’ve been logging in on their website, so far no problem. However TruistCommercial for small business just won’t work.
by Cabennetti
Looks like I have to use the same app for my business and personal which stinks because I have to sign out of one to open the other! Please fix. I had Suntrust business app before which worked.
by CenterYogaSuzanne
I can sign in fine through Truist website for small business. But commercial app says it doesn’t recognize my login information. Ive tried so many times, double and triple checked I’ve got it all right. Just won’t work. I really need TruistCommercial to work. Please advise.
by Wontletme Rebiew
After the merge, I am having the same problem as others are having. I am able to log in through pc or laptop, but no luck through TruistCommercial . Banking elsewhere. Running a business and I am being asked to waste my time to come in to the bank for an app that doesn’t work?!
by Zizzy Zoo
Same issue apparently as many users. Can not login in on TruistCommercial , but able to through the website on a laptop. Extremely frustrating and call times to get help are at 45min! Running a business is hard enough without this added headache!
by Marco1!2!3
Downloaded the new TRUIST app for my business. I can’t log in with my Username/password. Opened my computer and logged in with the same username/password and i was in. I verified i typed in the same username /password …still couldn’t get into TruistCommercial ? Very Frustrating!
by Truistappuser
Great app to use for viewing account activity and approving transactions. Easy to use.
by Userside
Easy to use!!
No. Truist Commercial does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 79 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.1/5 . Justuseapp Safety Score for Truist Commercial Is 18.9/100.
No. Truist Commercial does not seem legit based on our analysis. This conclusion was arrived at by running over 79 Truist Commercial User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Truist Commercial Is 45/100..
Truist Commercial works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
**Pricing data is based on average subscription prices reported by Justuseapp.com users..
None. The Truist Commercial mobile app is available to Truist commercial and corporate clients who have services available through Truist Commercial Online and Truist Digital Treasury at no additional cost. Standard fees for Truist Digital Treasury and related activities will continue to be charged for banking services.
- Secure access to deposit account transactions and balances
- Ability to approve payments and transfers
- Notifications for items requiring attention
- Accessible anytime and anywhere
- No additional fees to access the app
- Designed for Truist commercial and corporate clients with services available through Truist Commercial Online and Truist Digital Treasury
- Personal and small business account holders should download Truist Mobile instead
- Corporate and commercial clients who do not subscribe to Truist Digital Treasury should access their applications through the desktop application.
