NYE app not working? crashes or has problems?

NYE Status

Published by Jamestown

Access exclusive live feeds + play games in the Virtual Plaza + celebrate in
AR! NYE2021 in New York City. The New Year’s Celebrations in Times Square are
the biggest event of the year.

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Common NYE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NYE app on iOS and Android devices. Solve all NYE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NYE iPhone Issues and Solutions

NYE iOS app crashes, not working, errors
NYE iOS app network issues
NYE on iOS has black/white screen

NYE Android App Issues and Solutions

NYE has errors/crashing/not working
NYE server network connectivity issues
NYE has black screen

NYE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NYE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NYE app crashes or not working on Iphone (iOS):

Close and restart the NYE app on iPhone
Update NYE app to the Latest Version for iOS
Uninstall and reinstall NYE iPhone app
Update your iPhone to the latest iOS version

Fix NYE on iPhone unable to connect to server/internet connection issues::

To resolve NYE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NYE black/white screen (blank screen) on iPhone:

Follow the NYE iOS app troubleshooting guide Here →

NYE Android App Issues and Solutions

Fix NYE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NYE app issues:

Force Stop the NYE App
1. On android, goto "Settings" » click NYE app. » click "Force Stop".

Update NYE to the latest version on PlayStore

Clear NYE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NYE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NYE.

Fix NYE unable to contact server/ NYE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NYE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NYE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NYE on android.

Solve NYE black/white screens issue on Android:

Follow the NYE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jamestown, developers of NYE.

18.18% Contact Match

Developer: OCV, LLC

E-Mail: [email protected]

Website: Visit NYE Website

54.55% Contact Match

Developer: New York Exchange Coin

E-Mail: [email protected]

Website: Visit New York Exchange Coin Website

About this app

And the Official Times Square this app app brings the party to you! this app brings the party to you and allows you to watch the show like never before. this app’s AR features will make your party pop! Access exclusive live feeds + play games in the Virtual Plaza + celebrate in AR! The New Year’s Celebrations in Times Square are the biggest event of the year. NYE2021 in New York City. And send your best wishes to your loved ones and the world!