Scrum Quiz app not working? crashes or has problems?

Scrum Quiz Status

Last Updated on 2020-09-08 by Tuan Tran Anh

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Common Scrum Quiz Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scrum Quiz app on iOS and Android devices. Solve all Scrum Quiz app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scrum Quiz iPhone Issues and Solutions

Scrum Quiz iOS app crashes, not working, errors
Scrum Quiz iOS app network issues
Scrum Quiz on iOS has black/white screen

Scrum Quiz Android App Issues and Solutions

Scrum Quiz has errors/crashing/not working
Scrum Quiz server network connectivity issues
Scrum Quiz has black screen

Scrum Quiz iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scrum Quiz app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scrum Quiz app crashes or not working on Iphone (iOS):

Close and restart the Scrum Quiz app on iPhone
Update Scrum Quiz app to the Latest Version for iOS
Uninstall and reinstall Scrum Quiz iPhone app
Update your iPhone to the latest iOS version

Fix Scrum Quiz on iPhone unable to connect to server/internet connection issues::

To resolve Scrum Quiz network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scrum Quiz black/white screen (blank screen) on iPhone:

Follow the Scrum Quiz iOS app troubleshooting guide Here →

Scrum Quiz Android App Issues and Solutions

Fix Scrum Quiz not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scrum Quiz app issues:

Force Stop the Scrum Quiz App
1. On android, goto "Settings" » click Scrum Quiz app. » click "Force Stop".

Update Scrum Quiz to the latest version on PlayStore

Clear Scrum Quiz App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scrum Quiz app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scrum Quiz.

Fix Scrum Quiz unable to contact server/ Scrum Quiz internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scrum Quiz » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scrum Quiz » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scrum Quiz on android.

Solve Scrum Quiz black/white screens issue on Android:

Follow the Scrum Quiz android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tuan Tran Anh, developers of Scrum Quiz.

About this app

Scrum Quiz is free app, having the aim to help the Scrum learners to pass the PSM1 real assessment. Scrum Quiz includes more than 200 questions. Full explanation on each question is provided. Lessons on scrum definitions and procedures.