ParentLocker Connect app not working? crashes or has problems?

ParentLocker Connect Status

Last Updated on 2020-10-27 by ParentLocker, Inc.

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Common ParentLocker Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ParentLocker Connect app on iOS and Android devices. Solve all ParentLocker Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ParentLocker Connect iPhone Issues and Solutions

ParentLocker Connect iOS app crashes, not working, errors
ParentLocker Connect iOS app network issues
ParentLocker Connect on iOS has black/white screen

ParentLocker Connect Android App Issues and Solutions

ParentLocker Connect has errors/crashing/not working
ParentLocker Connect server network connectivity issues
ParentLocker Connect has black screen

ParentLocker Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ParentLocker Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ParentLocker Connect app crashes or not working on Iphone (iOS):

Close and restart the ParentLocker Connect app on iPhone
Update ParentLocker Connect app to the Latest Version for iOS
Uninstall and reinstall ParentLocker Connect iPhone app
Update your iPhone to the latest iOS version

Fix ParentLocker Connect on iPhone unable to connect to server/internet connection issues::

To resolve ParentLocker Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ParentLocker Connect black/white screen (blank screen) on iPhone:

Follow the ParentLocker Connect iOS app troubleshooting guide Here →

ParentLocker Connect Android App Issues and Solutions

Fix ParentLocker Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ParentLocker Connect app issues:

Force Stop the ParentLocker Connect App
1. On android, goto "Settings" » click ParentLocker Connect app. » click "Force Stop".

Update ParentLocker Connect to the latest version on PlayStore

Clear ParentLocker Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ParentLocker Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ParentLocker Connect.

Fix ParentLocker Connect unable to contact server/ ParentLocker Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ParentLocker Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ParentLocker Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ParentLocker Connect on android.

Solve ParentLocker Connect black/white screens issue on Android:

Follow the ParentLocker Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ParentLocker, Inc., developers of ParentLocker Connect.

About this app

ParentLocker Connect is powering parent and teacher engagement at K-12 schools.