TripTastic Status

Last Updated on 2023-12-23 by Bizet GmbH

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Common TripTastic Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TripTastic app on iOS and Android devices. Solve all TripTastic app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TripTastic iPhone Issues and Solutions

TripTastic iOS app crashes, not working, errors
TripTastic iOS app network issues
TripTastic on iOS has black/white screen

TripTastic Android App Issues and Solutions

TripTastic has errors/crashing/not working
TripTastic server network connectivity issues
TripTastic has black screen

TripTastic iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TripTastic app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TripTastic app crashes or not working on Iphone (iOS):

Close and restart the TripTastic app on iPhone
Update TripTastic app to the Latest Version for iOS
Uninstall and reinstall TripTastic iPhone app
Update your iPhone to the latest iOS version

Fix TripTastic on iPhone unable to connect to server/internet connection issues::

To resolve TripTastic network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TripTastic black/white screen (blank screen) on iPhone:

Follow the TripTastic iOS app troubleshooting guide Here →

TripTastic Android App Issues and Solutions

Fix TripTastic not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TripTastic app issues:

Force Stop the TripTastic App
1. On android, goto "Settings" » click TripTastic app. » click "Force Stop".

Update TripTastic to the latest version on PlayStore

Clear TripTastic App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TripTastic app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TripTastic.

Fix TripTastic unable to contact server/ TripTastic internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TripTastic » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TripTastic » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TripTastic on android.

Solve TripTastic black/white screens issue on Android:

Follow the TripTastic android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Bizet GmbH, developers of TripTastic.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GetYourGuide Website

Privacy Policy: https://www.getyourguide.com/magazine/mobile-app-privacy/

Developer: GetYourGuide

About this app

Gigi knows more than 1 million places worldwide and becomes your very own personal audio travel guide. With the Gigi audio- and travel guide, you will discover the world around you in a whole new way. Whenever you want to break out of your everyday life, Gigi opens up new perspectives for you. This way, you can discover the most interesting places before your trip. Gigi knows their way around, no matter where you are. Works in big cities like Berlin, Zurich, Munich, Vienna, or even in any small town. Be it during a city trip, a walk or a bike tour. Or just go ahead and discover exciting places around you on the map. Just let yourself be carried away and rediscover the world around you on tours and walks. Plan your tour by looking for attractions in your destination. Museums, churches, historical buildings, districts, and much more. Let Gigi accompany you as an audio- and travel guide and find out new things wherever you are.