GoldWallet app not working? crashes or has problems?

GoldWallet Status

Last Updated on 2021-08-25 by MineBest

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Common GoldWallet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GoldWallet app on iOS and Android devices. Solve all GoldWallet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GoldWallet iPhone Issues and Solutions

GoldWallet iOS app crashes, not working, errors
GoldWallet iOS app network issues
GoldWallet on iOS has black/white screen

GoldWallet Android App Issues and Solutions

GoldWallet has errors/crashing/not working
GoldWallet server network connectivity issues
GoldWallet has black screen

GoldWallet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GoldWallet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GoldWallet app crashes or not working on Iphone (iOS):

Close and restart the GoldWallet app on iPhone
Update GoldWallet app to the Latest Version for iOS
Uninstall and reinstall GoldWallet iPhone app
Update your iPhone to the latest iOS version

Fix GoldWallet on iPhone unable to connect to server/internet connection issues::

To resolve GoldWallet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GoldWallet black/white screen (blank screen) on iPhone:

Follow the GoldWallet iOS app troubleshooting guide Here →

GoldWallet Android App Issues and Solutions

Fix GoldWallet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GoldWallet app issues:

Force Stop the GoldWallet App
1. On android, goto "Settings" » click GoldWallet app. » click "Force Stop".

Update GoldWallet to the latest version on PlayStore

Clear GoldWallet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GoldWallet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GoldWallet.

Fix GoldWallet unable to contact server/ GoldWallet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GoldWallet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GoldWallet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GoldWallet on android.

Solve GoldWallet black/white screens issue on Android:

Follow the GoldWallet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MineBest, developers of GoldWallet.

About this app

It works seamlessly with the coin and allows users to safely store, send and receive Bitcoin Vault (BTCV). The Gold Wallet is the only official wallet from the developers of Bitcoin Vault. We will update GoldWallet as updates are rolled out, such as the three-key safety feature and e-mail notifications.