ACNH Island Guide app not working? crashes or has problems?

ACNH Island Guide Status

Published by Austin Erck

A unofficial guide for Animal Crossing: New Horizons that tracks bug and
fish. Island Guide is an UNOFFICIAL guide for ACNH and is not in any way
affiliated or associated with Nintendo Co.

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Common ACNH Island Guide Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ACNH Island Guide app on iOS and Android devices. Solve all ACNH Island Guide app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ACNH Island Guide iPhone Issues and Solutions

ACNH Island Guide iOS app crashes, not working, errors
ACNH Island Guide iOS app network issues
ACNH Island Guide on iOS has black/white screen

ACNH Island Guide Android App Issues and Solutions

ACNH Island Guide has errors/crashing/not working
ACNH Island Guide server network connectivity issues
ACNH Island Guide has black screen

ACNH Island Guide iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ACNH Island Guide app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ACNH Island Guide app crashes or not working on Iphone (iOS):

Close and restart the ACNH Island Guide app on iPhone
Update ACNH Island Guide app to the Latest Version for iOS
Uninstall and reinstall ACNH Island Guide iPhone app
Update your iPhone to the latest iOS version

Fix ACNH Island Guide on iPhone unable to connect to server/internet connection issues::

To resolve ACNH Island Guide network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ACNH Island Guide black/white screen (blank screen) on iPhone:

Follow the ACNH Island Guide iOS app troubleshooting guide Here →

ACNH Island Guide Android App Issues and Solutions

Fix ACNH Island Guide not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ACNH Island Guide app issues:

Force Stop the ACNH Island Guide App
1. On android, goto "Settings" » click ACNH Island Guide app. » click "Force Stop".

Update ACNH Island Guide to the latest version on PlayStore

Clear ACNH Island Guide App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ACNH Island Guide app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ACNH Island Guide.

Fix ACNH Island Guide unable to contact server/ ACNH Island Guide internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ACNH Island Guide » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ACNH Island Guide » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ACNH Island Guide on android.

Solve ACNH Island Guide black/white screens issue on Android:

Follow the ACNH Island Guide android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Austin Erck, developers of ACNH Island Guide.

52.63% Contact Match

Developer: Gene Sy

E-Mail: [email protected]

Website: Visit ACNH Island Guide Website

About this app

A unofficial guide for Animal Crossing: New Horizons that tracks bug and fish. Island Guide is an UNOFFICIAL guide for ACNH and is not in any way affiliated or associated with Nintendo Co. Ltd.