Contact NOVID Support
Company Name: Expii, Inc.
About: Crowdsourced interactive learning
Headquarters: Pittsburgh, Pennsylvania, United States.
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Listed below are our top recommendations on how to get in contact with NOVID. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact NOVID. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Expii, Inc.
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E-Mail: [email protected]
Website: 🌍 Visit NOVID Website
Privacy Policy: https://www.novid.org/privacy
Developer: Expii, Inc.
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Read 3 Customer Service Reviews 😭😔💔
Fairly useless
by Ehdonhon
Have been around lots of people the entire Memorial Day weekend and it did not register a single contact. The only way this app works is if everyone uses it and that’s just not going to happen. Also most of the usefulness is only realized if you leave the app open in the foreground all the time and that just isn’t practical.
It’s a nice idea and I wish it would work. Unfortunately it won’t.
Currently does not seem to run in the background
by Ghutchis
I think the concept and design of the app are great.
Right now, my testing shows it’s unreliable at best. I can only get contacts if both phones are running the app in the foreground all the time.
My family has tested extensively over the last week and even if the phones are next to each other for an hour, there’s no contact unless the app is running.
The developers don’t seem willing / able to integrate the new contact tracing API.
I’d love to see the app succeed, since I think the sound beacons are a good idea. But right now, it doesn’t work as most people would expect. No background processing, and no use of the new tracing APIs
Too much effort
by WorkingMacs
Requires too much conscious effort on the user’s part. You have to remember to open it and keep it running. To lock the screen securely you have to go through the accessibility features and then triple click whenever you want to lock your phone. It would be a great app if I didn’t want to use my phone for anything else. I wish the developers would just collaborate with Apple and Google if their approach is better than the ones that have already been adopted in the development of the exposure notification API.
Have a Problem with NOVID? Report Issue
Why should I report an Issue with NOVID?
- Pulling issues faced by users like you is a good way to draw attention of NOVID to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NOVID customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NOVID.
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