ReasonML Status

Last Updated on 2020-04-18 by Jacob Parker

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Common ReasonML Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ReasonML app on iOS and Android devices. Solve all ReasonML app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ReasonML iPhone Issues and Solutions

ReasonML iOS app crashes, not working, errors
ReasonML iOS app network issues
ReasonML on iOS has black/white screen

ReasonML Android App Issues and Solutions

ReasonML has errors/crashing/not working
ReasonML server network connectivity issues
ReasonML has black screen

ReasonML iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ReasonML app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ReasonML app crashes or not working on Iphone (iOS):

Close and restart the ReasonML app on iPhone
Update ReasonML app to the Latest Version for iOS
Uninstall and reinstall ReasonML iPhone app
Update your iPhone to the latest iOS version

Fix ReasonML on iPhone unable to connect to server/internet connection issues::

To resolve ReasonML network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ReasonML black/white screen (blank screen) on iPhone:

Follow the ReasonML iOS app troubleshooting guide Here →

ReasonML Android App Issues and Solutions

Fix ReasonML not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ReasonML app issues:

Force Stop the ReasonML App
1. On android, goto "Settings" » click ReasonML app. » click "Force Stop".

Update ReasonML to the latest version on PlayStore

Clear ReasonML App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ReasonML app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ReasonML.

Fix ReasonML unable to contact server/ ReasonML internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ReasonML » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ReasonML » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ReasonML on android.

Solve ReasonML black/white screens issue on Android:

Follow the ReasonML android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jacob Parker, developers of ReasonML.