Slide Maker app not working? crashes or has problems?

Slide Maker Status

Last Updated on 2020-08-16 by Thumb Talk Co., Ltd

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Common Slide Maker Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Slide Maker app on iOS and Android devices. Solve all Slide Maker app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Slide Maker iPhone Issues and Solutions

Slide Maker iOS app crashes, not working, errors
Slide Maker iOS app network issues
Slide Maker on iOS has black/white screen

Slide Maker Android App Issues and Solutions

Slide Maker has errors/crashing/not working
Slide Maker server network connectivity issues
Slide Maker has black screen

Slide Maker iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Slide Maker app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Slide Maker app crashes or not working on Iphone (iOS):

Close and restart the Slide Maker app on iPhone
Update Slide Maker app to the Latest Version for iOS
Uninstall and reinstall Slide Maker iPhone app
Update your iPhone to the latest iOS version

Fix Slide Maker on iPhone unable to connect to server/internet connection issues::

To resolve Slide Maker network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Slide Maker black/white screen (blank screen) on iPhone:

Follow the Slide Maker iOS app troubleshooting guide Here →

Slide Maker Android App Issues and Solutions

Fix Slide Maker not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Slide Maker app issues:

Force Stop the Slide Maker App
1. On android, goto "Settings" » click Slide Maker app. » click "Force Stop".

Update Slide Maker to the latest version on PlayStore

Clear Slide Maker App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Slide Maker app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Slide Maker.

Fix Slide Maker unable to contact server/ Slide Maker internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Slide Maker » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Slide Maker » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Slide Maker on android.

Solve Slide Maker black/white screens issue on Android:

Follow the Slide Maker android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Thumb Talk Co., Ltd, developers of Slide Maker.

About this app

Use this app to create slideshows of photos and videos from your camera roll and add your own music! Make your own slideshow with just a few taps, there are many types to choose from, and you can always find your own style! Add photos, videos and music to your movie productions and share them with friends and family. - Payment will be charged to iTunes Account at confirmation of purchases. - Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. -Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal. -Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase. -Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.