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Published by Viettel Information and Communications Technology solutions center

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Common Sức khỏe Việt Nam Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sức khỏe Việt Nam app on iOS and Android devices. Solve all Sức khỏe Việt Nam app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sức khỏe Việt Nam iPhone Issues and Solutions

Sức khỏe Việt Nam iOS app crashes, not working, errors
Sức khỏe Việt Nam iOS app network issues
Sức khỏe Việt Nam on iOS has black/white screen

Sức khỏe Việt Nam Android App Issues and Solutions

Sức khỏe Việt Nam has errors/crashing/not working
Sức khỏe Việt Nam server network connectivity issues
Sức khỏe Việt Nam has black screen

Sức khỏe Việt Nam iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sức khỏe Việt Nam app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sức khỏe Việt Nam app crashes or not working on Iphone (iOS):

Close and restart the Sức khỏe Việt Nam app on iPhone
Update Sức khỏe Việt Nam app to the Latest Version for iOS
Uninstall and reinstall Sức khỏe Việt Nam iPhone app
Update your iPhone to the latest iOS version

Fix Sức khỏe Việt Nam on iPhone unable to connect to server/internet connection issues::

To resolve Sức khỏe Việt Nam network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sức khỏe Việt Nam black/white screen (blank screen) on iPhone:

Follow the Sức khỏe Việt Nam iOS app troubleshooting guide Here →

Sức khỏe Việt Nam Android App Issues and Solutions

Fix Sức khỏe Việt Nam not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sức khỏe Việt Nam app issues:

Force Stop the Sức khỏe Việt Nam App
1. On android, goto "Settings" » click Sức khỏe Việt Nam app. » click "Force Stop".

Update Sức khỏe Việt Nam to the latest version on PlayStore

Clear Sức khỏe Việt Nam App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sức khỏe Việt Nam app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sức khỏe Việt Nam.

Fix Sức khỏe Việt Nam unable to contact server/ Sức khỏe Việt Nam internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sức khỏe Việt Nam » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sức khỏe Việt Nam » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sức khỏe Việt Nam on android.

Solve Sức khỏe Việt Nam black/white screens issue on Android:

Follow the Sức khỏe Việt Nam android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Viettel Information and Communications Technology solutions center, developers of Sức khỏe Việt Nam.

50% Contact Match

Developer: Cục Tin học hóa, Bộ Thông tin và Truyền thông

E-Mail: [email protected]

Website: Visit Sức khỏe Việt Nam Website

100% Contact Match

Developer: Viettel Business Solutions Corporation

E-Mail: [email protected]

Website: Visit Viettel Business Solutions Corporation Website

About this app

Ứng dụng cung cấp công cụ để gọi ngay đường dây nóng, xem xét bản đồ cơ sở y tế gần nhất và gửi ngay báo cáo ca bệnh nghi ngờ tới cơ quan y tế, Việt Nam quyết thắng đại dịch!