Sleep Status

Last Updated on 2023-03-22 by GUIDED MEDITATION & CALM SLEEP SRL

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Common Sleep Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sleep app on iOS and Android devices. Solve all Sleep app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sleep iPhone Issues and Solutions

Sleep iOS app crashes, not working, errors
Sleep iOS app network issues
Sleep on iOS has black/white screen

Sleep Android App Issues and Solutions

Sleep has errors/crashing/not working
Sleep server network connectivity issues
Sleep has black screen

Sleep iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sleep app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sleep app crashes or not working on Iphone (iOS):

Close and restart the Sleep app on iPhone
Update Sleep app to the Latest Version for iOS
Uninstall and reinstall Sleep iPhone app
Update your iPhone to the latest iOS version

Fix Sleep on iPhone unable to connect to server/internet connection issues::

To resolve Sleep network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sleep black/white screen (blank screen) on iPhone:

Follow the Sleep iOS app troubleshooting guide Here →

Sleep Android App Issues and Solutions

Fix Sleep not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sleep app issues:

Force Stop the Sleep App
1. On android, goto "Settings" » click Sleep app. » click "Force Stop".

Update Sleep to the latest version on PlayStore

Clear Sleep App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sleep app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sleep.

Fix Sleep unable to contact server/ Sleep internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sleep » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sleep » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sleep on android.

Solve Sleep black/white screens issue on Android:

Follow the Sleep android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GUIDED MEDITATION & CALM SLEEP SRL, developers of Sleep.

About this app

SleepApp is specifically designed to help you say goodbye to insomnia, fall asleep faster and stay asleep longer. * Explore our selection of sounds and music to create a soothing atmosphere. Each melody was professionally recorded and perfectly looped to help you unwind and this app throughout the night. * Add a this app meditation to your favorite melody to quiet your mind and guide you to a deep slumber. Let yourself be guided through a gentle meditation practice that will ease you into a deep this app. * The relaxing sounds can continue playing in the background for as long as you want without worrying that your this app may be disturbed. Achieve specific goals such as reducing your anxiety or clearing your mind. Are you having trouble catching enough zzz's? Blending meditation practice with soothing sounds will melt your worries away and will lull you to this app in no time!