BVA app not working? crashes or has problems?

BVA Status

Last Updated on 2022-12-13 by Dr. R. Kaden Verlag GmbH & Co. KG

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Common BVA Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BVA app on iOS and Android devices. Solve all BVA app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BVA iPhone Issues and Solutions

BVA iOS app crashes, not working, errors
BVA iOS app network issues
BVA on iOS has black/white screen

BVA Android App Issues and Solutions

BVA has errors/crashing/not working
BVA server network connectivity issues
BVA has black screen

BVA iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BVA app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BVA app crashes or not working on Iphone (iOS):

Close and restart the BVA app on iPhone
Update BVA app to the Latest Version for iOS
Uninstall and reinstall BVA iPhone app
Update your iPhone to the latest iOS version

Fix BVA on iPhone unable to connect to server/internet connection issues::

To resolve BVA network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BVA black/white screen (blank screen) on iPhone:

Follow the BVA iOS app troubleshooting guide Here →

BVA Android App Issues and Solutions

Fix BVA not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BVA app issues:

Force Stop the BVA App
1. On android, goto "Settings" » click BVA app. » click "Force Stop".

Update BVA to the latest version on PlayStore

Clear BVA App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BVA app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BVA.

Fix BVA unable to contact server/ BVA internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BVA » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BVA » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BVA on android.

Solve BVA black/white screens issue on Android:

Follow the BVA android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dr. R. Kaden Verlag GmbH & Co. KG, developers of BVA.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BVA Website

Privacy Policy: https://www.kaden-verlag.de/datenschutz

Developer: Kaden Verlag

About this app

Als Nachrichtenmagazin für die Ophthalmologie bietet Der Augenarzt berufspoltische Nachrichten aus erster Hand und Informationen für ein optimales Praxismanagement. Mit 8000 Exemplaren ist es die auflagenstärkste deutschsprachige Fachzeitschrift in der Augenheilkunde und erreicht nahezu alle Augenärztinnen und Augenärzte. this app – DER AUGENARZT ist die elektronische Version der Mitgliederzeitschrift vom Berufsverband der Augenärzte Deutschlands e. V. Der Augenarzt ist die Zeitschrift des Berufsverbandes der Augenärzte Deutschlands.