HKB app not working? crashes or has problems?

HKB Status

Last Updated on 2020-11-26 by Selfbits GmbH

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Common HKB Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HKB app on iOS and Android devices. Solve all HKB app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HKB iPhone Issues and Solutions

HKB iOS app crashes, not working, errors
HKB iOS app network issues
HKB on iOS has black/white screen

HKB Android App Issues and Solutions

HKB has errors/crashing/not working
HKB server network connectivity issues
HKB has black screen

HKB iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HKB app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HKB app crashes or not working on Iphone (iOS):

Close and restart the HKB app on iPhone
Update HKB app to the Latest Version for iOS
Uninstall and reinstall HKB iPhone app
Update your iPhone to the latest iOS version

Fix HKB on iPhone unable to connect to server/internet connection issues::

To resolve HKB network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HKB black/white screen (blank screen) on iPhone:

Follow the HKB iOS app troubleshooting guide Here →

HKB Android App Issues and Solutions

Fix HKB not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HKB app issues:

Force Stop the HKB App
1. On android, goto "Settings" » click HKB app. » click "Force Stop".

Update HKB to the latest version on PlayStore

Clear HKB App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HKB app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HKB.

Fix HKB unable to contact server/ HKB internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HKB » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HKB » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HKB on android.

Solve HKB black/white screens issue on Android:

Follow the HKB android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Selfbits GmbH, developers of HKB.

About this app

Die Hochschulkontaktbörse (this app) findet nicht am Campus Furtwangen statt, sondern online am Mittwoch, 9. In unserer App und mobilen Website bietet die virtuelle this app Studierenden die Möglichkeit mit Firmen in Kontakt zu treten. Rund 60 Firmen nehmen teil. Dezember 2020 von 7:45 - 17:45 Uhr. Studierende der HFU können die Unternehmen passend zum eigenen Studiengang filtern.