Video Editor app not working? crashes or has problems?

Video Editor Status

Last Updated on 2021-03-11 by hu yucui

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Common Video Editor Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Video Editor app on iOS and Android devices. Solve all Video Editor app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Video Editor iPhone Issues and Solutions

Video Editor iOS app crashes, not working, errors
Video Editor iOS app network issues
Video Editor on iOS has black/white screen

Video Editor Android App Issues and Solutions

Video Editor has errors/crashing/not working
Video Editor server network connectivity issues
Video Editor has black screen

Video Editor iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Video Editor app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Video Editor app crashes or not working on Iphone (iOS):

Close and restart the Video Editor app on iPhone
Update Video Editor app to the Latest Version for iOS
Uninstall and reinstall Video Editor iPhone app
Update your iPhone to the latest iOS version

Fix Video Editor on iPhone unable to connect to server/internet connection issues::

To resolve Video Editor network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Video Editor black/white screen (blank screen) on iPhone:

Follow the Video Editor iOS app troubleshooting guide Here →

Video Editor Android App Issues and Solutions

Fix Video Editor not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Video Editor app issues:

Force Stop the Video Editor App
1. On android, goto "Settings" » click Video Editor app. » click "Force Stop".

Update Video Editor to the latest version on PlayStore

Clear Video Editor App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Video Editor app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Video Editor.

Fix Video Editor unable to contact server/ Video Editor internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Video Editor » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Video Editor » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Video Editor on android.

Solve Video Editor black/white screens issue on Android:

Follow the Video Editor android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at hu yucui, developers of Video Editor.