TOPYS app not working? crashes or has problems?

TOPYS Status

Last Updated on 2023-11-09 by 深圳市看见文化传播有限公司

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Common TOPYS Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TOPYS app on iOS and Android devices. Solve all TOPYS app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TOPYS iPhone Issues and Solutions

TOPYS iOS app crashes, not working, errors
TOPYS iOS app network issues
TOPYS on iOS has black/white screen

TOPYS Android App Issues and Solutions

TOPYS has errors/crashing/not working
TOPYS server network connectivity issues
TOPYS has black screen

TOPYS iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TOPYS app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TOPYS app crashes or not working on Iphone (iOS):

Close and restart the TOPYS app on iPhone
Update TOPYS app to the Latest Version for iOS
Uninstall and reinstall TOPYS iPhone app
Update your iPhone to the latest iOS version

Fix TOPYS on iPhone unable to connect to server/internet connection issues::

To resolve TOPYS network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TOPYS black/white screen (blank screen) on iPhone:

Follow the TOPYS iOS app troubleshooting guide Here →

TOPYS Android App Issues and Solutions

Fix TOPYS not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TOPYS app issues:

Force Stop the TOPYS App
1. On android, goto "Settings" » click TOPYS app. » click "Force Stop".

Update TOPYS to the latest version on PlayStore

Clear TOPYS App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TOPYS app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TOPYS.

Fix TOPYS unable to contact server/ TOPYS internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TOPYS » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TOPYS » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TOPYS on android.

Solve TOPYS black/white screens issue on Android:

Follow the TOPYS android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 深圳市看见文化传播有限公司, developers of TOPYS.